[26/09/2025] Team Leader

About Us At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world We re devoted to being a diverse and inclusive workplace for everyone We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical emotional and financial well-being Bank of America believes both in the importance of working together and offering flexibility to our employees We use a multi-faceted approach for flexibility depending on the various roles in our organization Working at Bank of America will give you a great career with opportunities to learn grow and make an impact along with the power to make a difference Join us Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed globally integrated delivery model and globally resilient operations Global Business Services is recognized for flawless execution sound risk management operational resiliency operational excellence and innovation In India we are present in five locations and operate as BA Continuum India Private Limited BACI a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services Process Overview Global Banking Markets Operations GBAM Ops supports both the Global Banking Global Markets Operations Global Banking Operations delivers end-to-end services and operations and comprehensive financial services solutions This includes credit depository treasury and trade delivery and support There are 3 major groups within the global banking operations Global Markets Operations delivers end-to-end support for Global Markets sales trading and underwriting businesses and certain shared services across securities derivatives foreign exchange futures options and commodities products for Corporate Treasury Corporate Investment Portfolio and GWIM Global Operations Transformation Change Is responsible for managing strategic initiatives centralized business performance management functions and for providing oversight for all large-scale transformation projects Simplify and Improve efforts and the global change portfolio for GBAM Operations and regional T O As part of Global Ops Change Group the incumbent will be an integral part of a multi-disciplinary team whose mandate will be to deliver industry leading Front-to-Back process and technology solutions Acting as a change agent he she will manage a variety of value-driven initiatives at every phase of the project life cycle Use his her knowledge of processes and best practices within technology application integration application development Finance Middle-Office Operations and project management to assist in identification assessment and resolution of complex issues problems Assist in executing the enterprise-wide direction for GBAM Ops functions As a member in the group he she will support front-to-back integration and change initiatives and be accountable for driving change and executing successful implementations Responsibilities As a member of NTCO Transformation and Change Management team within Global Operations responsibilities will include the following Candidate will have to liaise with relevant stakeholders Business Legal Compliance Operations Technology etc to analyze and decipher key Business requirements and assist in driving the End-to-End Project plan Help with defining project scope and perform change assessment Will be expected to prepare BRD Business scenarios Traceability matrix Run books and other key project artefacts at various stages of the project life cycle He she should be able to manage or assure any risks assumptions issues and dependencies that can impact the Go-live Candidate will have the opportunity to plan manage end to end project UAT on behalf of Operations for medium to large sized projects Will be expected to create UAT plan define test approach co-ordinate environment readiness discussions with technology teams drive defect management and UAT governance routines Manage and execute deliverables specific to the region as well as Global deliverables with reporting both locally and into the Global Program Communication skills will be heavily utilized in forming and communicating a change agenda and gaining stakeholder buy-in Help with ensuring Global Change Standards Enterprise Procedures are followed for the project and that documentation meets Enterprise and line of business requirements Help with managing project scope timeline and budget Help with managing production of meeting decks and tracking meeting minutes and actions Help with managing RAID logs and follow up on open issues Ability to run testing calls pick up issues and manage status reporting around defects Experience of producing test metrics MI for senior management Requirements Education Post-graduate preferred Certifications If Any NA Experience Range 3-5 years Mandatory Skills A strong change management or transaction reporting experience is required including the ability to prioritize work and meet deadlines and work in a highly matrixed organization Preference to candidates having prior experience in handling initiatives within regulatory global markets space Strong verbal and written communication presentation skills Eye for detail- Ability to perform detailed requirements analysis and impact assessment across products process systems Experience of using appropriate tools and techniques to ensure efficient and effective requirements analysis project UAT status reporting and updates Experience of the products and processes within Global Banking and Markets FICC Equities Derivatives FX Vanilla products Asset services etc in a Global Bank or a consulting firm Familiarization with global regulatory frameworks and corresponding jurisdictional reporting obligations Ability to engage with key project resources and ensure project artefacts are updated Strong end to end Project UAT management skills including the ability to prioritize work and meet deadlines and work in a highly matrixed organization Construct detailed work plans manage teams achieve milestones and communicate the result across a stakeholder audience Deep understanding of the SDLC framework and the various testing cycles Ability to understand and drive Front-to-Back Workflow and articulate and understand full product trade life cycle in Global Markets Project lifecycle management tracking and RAID reporting Desired Skills Negotiation Skills - Ability to negotiate with ground level folks and with Line managers Senior Junior Stake holder management internal external across regions functions lines of business Hands on experience with JIRA HP-QC SQL Excel VBA MS access and Share point and handling MIS will be an added advantage Location GIFT MUM Shift timings Depends on onshore project location - flexibility to work in the EMEA Time zone 1 30 PM IST -10 30 PM IST