call centre

Key Call Centre Leadership Role">We are seeking an experienced and skilled Call Centre Manager to join our dynamic team. As a seasoned leader, you will be responsible for managing the daily operations of our call centre, ensuring exceptional customer satisfaction.Key Responsibilities:Manage daily call centre operations, focusing on high levels of customer...

As a seasoned Call Centre Manager, you will be responsible for overseeing the day-to-day operations of our call centre. This includes managing a team of call centre agents, supervising their performance, and providing guidance and support as needed.Key Responsibilities:Call Centre Management: Supervise and lead call centre operations to ensure efficiency and...

Job Title: Call Centre Operations ManagerAbout the Role:This is an exciting opportunity to lead and manage call centre operations, driving efficiency and effectiveness. As a Call Centre Operations Manager, you will oversee the daily activities of the team, ensuring that service levels are met and customer satisfaction is delivered.The ideal candidate will...

Job DescriptionJob Summary- Call Center Management:Supervise and lead call center operations to ensure efficiency and effectiveness- Set and achieve performance targets, such as call response times, service levels, and customer satisfaction- Staff Supervision:Manage call center staff, including call center agents and team leaders- Provide guidance, training,...

Senior Operations Manager Contact CentreWe are seeking a highly skilled and experienced Senior Operations Manager to lead our Contact Centre team. The successful candidate will be responsible for overseeing the day-to-day operations of the centre, ensuring that all teams are working efficiently and effectively.Key ResponsibilitiesDevelop and implement...

Senior Operations LeadA highly experienced Senior Operations Lead is sought after to spearhead the Contact Centre Operations for a US Healthcare Membership/Provider Contact Centre industry.About the PositionThis is a leadership role that requires 14-20+ years of overall experience with at least 7-8 years in a leadership position in blended voice operations...

Job Type: Full-Time Location: Bangalore (On-Site) Experience: Minimum 3 years Company Description: Welcome to Vibrant Screen - Count on us for all your background verification needs. Since 2002, Vibrant Screen has been committed to providing the most accomplished, precise, and accountable employee background check services in the industry. Our focus on...

Job Type: Full-TimeLocation: Bangalore (On-Site)Experience: Minimum 3 yearsCompany Description:Welcome to Vibrant Screen - Count on us for all your background verification needs. Since 2002, Vibrant Screen has been committed to providing the most accomplished, precise, and accountable employee background check services in the industry. Our focus on trust and...

Job descriptionCall Center Manager Location Bangalore Hosur ROLETo supervise the Early Collections team define monitor and ensure consistent delivery of process targets drive process improvement initiatives Management of overall business operations coordination with various departments and teams to ensure delivery of business goals MAIN...

Network Operations Centre (NOC) SpecialistAs a critical member of our 24/7 operations centre, you will play a vital role in ensuring the high availability and performance of our applications.Manage the NOC on a 24/7 basis, ensuring continuous coverage and monitoring of application performance using tools such as AppDynamics, Thousand Eyes, Nagios, Datadog,...