Technologist I, Communications Engineer

Company ProfileOverviewSince year 2003 Oceaneerings India Center has been an integral part of operations for Oceaneerings robust product and service offerings across the globe This center caters to diverse business needs from oil and gas field infrastructure subsea robotics to automated material handling logistics Our multidisciplinary team offers a wide spectrum of solutions encompassing Subsea Engineering Robotics Automation Control Systems Software Development Asset Integrity Management Inspection ROV operations Field Network Management Graphics Design Animation and more In addition to these technical functions Oceaneering India Center plays host to several crucial business functions including Finance Supply Chain Management SCM Information Technology IT Human Resources HR and Health Safety Environment HSE Our world class infrastructure in India includes modern offices industry-leading tools and software equipped labs and beautiful campuses aligned with the future way of work Oceaneering in India as well as globally has a great work culture that is flexible transparent and collaborative with great team synergy At Oceaneering India Center we take pride in Solving the Unsolvable by leveraging the diverse expertise within our team Join us in shaping the future of technology and engineering solutions on a global scale Position SummaryPosition Summary and LocationCommunications Engineer Technologist I will be responsible for the installation maintenance and operations of the companys network The individual must be qualified at all levels of IP networks providing operational and project support to our business units data voice wireless and video networks This position also involves developing maintaining procedures to support network operations Location Chandigarh IndiaDuties ResponsibilitiesDuties and ResponsibilitiesESSENTIAL xc2 xa7 Assist in availability of 24 7 365 staffing schedule of network operations xc2 xa7 Assist in 24 7 monitoring of the network servers and systems health using Solarwinds Netflow Microsoft SCOM SCCM Splunk etc xc2 xa7 Work with trouble tickets support teams to restore network services xc2 xa7 Assist network operations center with investigations documentation where warnings threshold breach is observed xc2 xa7 Design and maintain the monitoring tools xc2 xa7 Expert in problem resolution xc2 xa7 Ability to troubleshoot and configure network devices remotely xc2 xa7 Documents tracks and monitors problems to ensure a timely resolution of all assigned tickets xc2 xa7 Participate in an on call rotation to provide support to oceaneering global businesses xc2 xa7 Ability to work shifts to include holidays and weekends to support the infrastructure xc2 xa7 Responsible for providing project support and evaluating new technologies xc2 xa7 Identify and correct workflows and processes to improve network reliability and or resolution times xc2 xa7 Promote a positive work environment and promote customer service xc2 xa7 Lead and mentor junior technicians on projects and troubleshooting xc2 xa7 Manage control and document changes per the change management supervisor xc2 xa7 Assist in root cause analysis of Network operation issues xc2 xa7 Any other tasks as directed by line managerNON-ESSENTIAL xc2 xa7 Should be open to travel as per business needsSupervisory Responsibilities xc2 xa7 This position has NO supervisory responsibilitiesReporting Relationship xc2 xa7 Reports to Manager Network Engineering xc2 xa7 Works closely with other IT teamsQualificationsQualificationsREQUIRED xc2 xa7 Bachelors degree preferably in Electronics Computer Science or equivalent education xc2 xa7 Total work experience of 3-5 years xc2 xa7 Must have an expert understanding of the TCP IP network protocol xc2 xa7 Must be an expert in troubleshooting wireless networks from past experiences with Cisco or Aruba xc2 xa7 Must be an expert in routing and switching technologies xc2 xa7 Knowledge of Cisco Wireless Controllers and accesspoints xc2 xa7 Knowledge of DMVPN IPSEC SSL VPNs xc2 xa7 Knowledge of the F5 load balance xc2 xa7 Must be an expert with the Cisco ASA firewall technologies xc2 xa7 Must be an expert with EIGRP and BGP routing protocols xc2 xa7 Experience of QOS policies across the Enterprise for Data Voice and Video DESIRED xc2 xa7 CCNA CCNP certifications preferred xc2 xa7 Good communication skills xc2 xa7 Fluent in English with excellent communication skills xc2 xa7 Able to work independentlyKnowledge Skills Abilities and Other Characteristics xc2 xa7 Log file analysis event correlation and troubleshooting xc2 xa7 Good written and verbal communication skills xc2 xa7 Teamwork Interpersonal skills xc2 xa7 Analytical problem solving decision making skills xc2 xa7 Organizing planning skills xc2 xa7 Initiative Volunteers readily Undertakes self-development activities Seeks increased responsibilities Takes independent actions and calculated risks Looks for and takes advantage of opportunities Asks for and offers help when neededClosing StatementWorking ConditionsThis position is considered OFFICE WORK which is characterized as follows xc2 xa7 Almost exclusively indoors during the day and occasionally at night xc2 xa7 Occasional exposure to airborne dust in the work place xc2 xa7 Work surface is stable flat Physical Activity RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This position is considered LIGHT work OCCASIONALFREQUENTCONSTANT xc2 xa7 Lift up to 20 pounds xc2 xa7 Climbing stooping kneeling squatting and reaching xc2 xa7 Lift up to 10 pounds xc2 xa7 Standing xc2 xa7 Repetitive movements of arms and hands xc2 xa7 Sit with back supportedCareer DevelopmentCareer DevelopmentIn addition we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future As well as developing employees in a specific role we are committed to lifelong learning and ongoing education including developing people skills and identifying future supervisors and managers Every month hundreds of employees are provided training including HSE awareness apprenticeships entry and advanced level technical courses management development seminars and leadership and supervisory training We have a strong ethos of internal promotion We can offer long-term employment and career advancement across countries and continents Working at Oceaneering means that if you have the ability drive and ambition to take charge of your future-you will be supported to do so and the possibilities are endless Equal Opportunity InclusionOceaneering provides equal employment opportunities to all applicants