▷ [15h Left] Desktop Support Engineer

5 days ago

Cochin Kochi Ernakulam, India Teamlease Digital Private Limited Full time

Job Description Description We are seeking a Desktop Support Engineer to join our team in India. The ideal candidate will be responsible for providing technical support to end-users, ensuring that their desktop systems and applications are functioning optimally. Responsibilities - Provide technical support for desktop hardware and software issues. - Install, configure, and maintain desktop systems and peripherals. - Troubleshoot and resolve network connectivity issues. - Assist users with application software and system issues. - Document support activities and maintain records of service requests. - Collaborate with IT team members to improve support processes. Skills and Qualifications - 1-3 years of experience in desktop support or a related field. - Strong knowledge of Windows and Mac OS operating systems. - Experience with Microsoft Office Suite and other common software applications. - Familiarity with hardware components and troubleshooting techniques. - Basic understanding of networking concepts and protocols. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team.

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