Desktop Engineer

2 days ago

Cochin, Kerala, India PUTHUR INFOTECH PVT LTD Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Puthur Infotech Pvt. Ltd. is a premier IT Infrastructure Solution and Service provider offering comprehensive office automation solutions. Headquartered in Bengaluru, the company operates through 30 branch offices and 1000+ direct support engineers across India. With ISO 9001, 20000, and 27001 certifications, Puthur Infotech is dedicated to quality, service excellence, and security. The company offers solutions in areas such as IT infrastructure, enterprise computing, networking, cybersecurity, communication, surveillance, and more. They are also committed to environmental sustainability, certified for responsible e-waste management.

Role Description

This is a full-time on-site role for a Desktop Engineer located in Kochi. The Desktop Engineer will be responsible for providing technical support for desktop computers, troubleshooting issues, managing operating systems, and performing software installations. Daily tasks will also include diagnosing and resolving hardware and software problems, maintaining user accounts, and ensuring the smooth operation of desktop environments and peripherals.

Qualifications

  • Proficiency in Desktop Computers and Technical Support
  • Ability to perform Troubleshooting and resolve technical issues
  • Experience with Operating Systems and Software Installation
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Bachelor's degree in Computer Science, Information Technology, or related field preferred
  • Relevant certifications such as A+, Network+, or Microsoft certifications are a plus
  • Experience in the IT service industry is a plus

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