Centre Head

4 days ago

India sapwood ventures Full time

Telesales experience is mandatory Role OverviewWe are looking for a highly driven and hands-on Centre Manager - Telesales to lead the telesales operations at a single location managing a team of 40 telecallers along with team leaders TheCentre Manager will be responsible for achieving sales targets improving conversion ratios and ensuring operational excellence on the floor The ideal candidate will bring at least 3 years of telesales experience with proven ability to lead teams drive performance and deliver results in a fast-paced environment Key Responsibilities Team Floor Management- Manage and lead a team of 40 telecallers including team leaders - Conduct daily huddles set targets and ensure achievement of sales goals - Monitor call quality sales scripts and customer interactions - Maintain high levels of motivation discipline and energy on the floor Sales Execution Target Achievement- Drive telesales performance to achieve monthly and quarterly sales targets - Work closely with telecallers to improve pitch delivery objection handling and closing techniques - Ensure adherence to sales processes and compliance standards Performance Monitoring Reporting- Track and analyze daily weekly monthly KPIs such as call volume conversion rate and revenue per telecaller - Prepare and share performance reports with the Senior Manager - Identify low performers and provide targeted coaching and improvement plans Training Development- Conduct regular training sessions for telecallers on sales techniques product knowledge and customer handling - Provide continuous feedback and one-on-one coaching On-Ground Involvement- Actively participate in floor activities by monitoring live calls and assisting team members - Be a role model by demonstrating strong selling skills and closing deals when required Customer-Centric Approach- Ensure telecallers follow a consultative sales approach building trust with customers - Address escalations promptly and ensure positive customer experiences Key Requirements- Experience Minimum 3 years in telesales with at least 1 year in a team leadership managerial role - Proven ability to manage teams of 30-50 telecallers in a telesales environment - Strong people management coaching and motivational skills - Hands-on and willing to work directly on the floor with the team - Good analytical skills ability to track performance metrics and improve efficiency - Proficiency in CRM tools and telesales processes - Preferred Industry Experience Insurance or Fintech EdTech experience not preferred - Strong communication skills in English and regional languages Performance Metrics KRA KPI - Achievement of monthly sales targets for the centre - Lead-to-conversion ratio - Average revenue per telecaller - Call quality and compliance scores - Telecaller productivity and attrition rate - Training effectiveness and performance improvements Educational Requirement - Minimum 70 aggregate in 10th and 12th gradesInterested candidates can revert back with your updated CV Relevant experience should be written in CV briefly - Current CTC - Exp CTC - notice period - Reason for change ref updazz com

  • Centre Head

    2 weeks ago

    Amritsar, India VLCC Full time

    Job Description Skills: Sales, Team Management, Client Relations, Operations Management, Revenue Generation, Target Orientation, Details Mission Statement Drive customer excellence, business profitability (Centre Sales + Centre P&L) and ensure operational efficiency and effectiveness while leading the Centre team to deliver exceptional service and achieve...

  • Centre Head

    3 weeks ago

    Borivali, India Toprankers Full time

    Job Description About Toprankers Toprankers is India's most preferred digital learning platform for careers beyond engineering and medicine. With a mission to unlock every learner's true potential, we provide curated learning experiences across domains like Law, Management, Design, Judiciary, and more. Through our brands such as Judiciary Gold, Creative...

  • Centre Manager cum Marketing Head

    7 days ago

    Kolkata, India Opvia.in Full time

    Job Description Centre Manager cum Marketing Head Location: Kolkata (On-site) Experience: 5+ years(Experience in academic/education industry is mandatory) Compensation Package: 30,000 50,000 per month Job Description: We are seeking a dynamic, result oriented Centre Manager cum Marketing Head to lead and manage our educational center operations while driving...

  • Center Head

    3 weeks ago

    India Unacademy Full time

    Unacademy Headquartered in Bengaluru, Unacademy is India's largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country. Job...

  • Center Head

    7 days ago

    India Unacademy Full time

    Job Title: Centre Head Location: Kukatpally, Hyderabad Unacademy Headquartered in Bengaluru, Unacademy is India's largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality...

  • Center Head

    1 week ago

    India Unacademy Full time

    Unacademy Headquartered in Bengaluru, Unacademy is India's largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country. Job...

  • [Apply Now] CBG: SBB Centre Head

    4 weeks ago

    India Axis Bank Full time

    Job Description About the Role: The Centre heads leads a network of Relationship managers and is responsible for business expansion, growth of the lending book area through NTB acquisition as well ETB portfolio, ensure risk compliance and drive sales productivity. The Centre head with the RMs ensure that they are able to respond proactively to the business...

  • Center Head

    2 weeks ago

    Pune, India VLCC Full time

    Job Description Skills: Team Leadership, Operations Management, P&L Management, Sales Strategy, Client Consultation, Sales, Dear Candidates, We are seeking a visionary experienced Centre Head for our VLCC Clinic. To provide a wide range of exceptional beauty services to clients, enhancing their appearance and well-being while adhering to VLCCs standards and...

  • (Only 24h Left) Center Head

    3 weeks ago

    Lucknow, India Unacademy Full time

    Job Description Job Title: Centre Head Location: Pan-India Unacademy Headquartered in Bengaluru, Unacademy is Indias largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing...

  • Assistant Center Head

    2 weeks ago

    Pune, India Canine Control and Care Full time

    Job Description At Canine Control and Care (CCC), we owe our success to our people and processes. We are currently seeking an Assistant Center Head to join our team. You should be comfortable with dogs - if you are afraid of dogs then this job is not for you as we are an NGO working for sterilisation of stray dogs! The ideal candidate will be a problem...