Senior Scheduling Operations Manager

2 days ago

Noida India Ameriprise Financial Services, LLC Full time

Job Description

We are looking for a strategic and hands-on Scheduling Operations Lead with 13+ years of experience, including leadership in managing enterprise-scale workload automation. This role combines technical depth with team leadership, process ownership, and cross-functional collaboration to drive operational excellence and innovation.

Responsibilities

- Lead and evolve the scheduling operations function across global teams.
- Architect and optimize job scheduling frameworks using Tidal, Tivoli, or Control-M.
- Drive incident and problem management processes with a focus on root cause resolution.
- Partner with engineering and business stakeholders to align scheduling strategies with business goals.
- Develop and maintain service catalogs, automation standards, and operational playbooks.
- Lead and mentor a global team, fostering a culture of continuous improvement.
- Identify cost-effective automation opportunities and lead implementation initiatives.
- Represent the scheduling function in leadership forums and strategic planning sessions.

Team Role

- Oversee team performance and ensure SLA adherence.
- Promote knowledge sharing and first-time fix culture across support tiers.
- Drive internal process improvements and maintain service integrity.
- Collaborate with Automation SME Lead and senior leadership on team development.
- Escalate and manage high-impact customer issues with professionalism and urgency.

Qualifications

- Professional degree in IT or equivalent experience.
- Advanced scripting capabilities (PowerShell, Python, UNIX shell).
- Deep expertise in job scheduling tools and distributed systems.
- Proven leadership in matrixed, multi-vendor environments.
- Strong communication, stakeholder management, and escalation handling skills.
- Experience with cloud-native scheduling and hybrid environments (AWS/Azure) preferred.

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Timings

(4:45p-1:15a)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

  • VAPT OSCP

    7 days ago

    India Cubical Operations LLP Full time

    Job Description: VAPT (OSCP) Manager / Senior Manager Location: Remote (India) | Frequent Travel to the Middle East Experience: 6+ Years Position Level: Manager / Senior Manager Employment Type: Full-Time About the Role We are seeking an experienced Vulnerability Assessment & Penetration Testing (VAPT) professional with a strong...

  • Manager - EPS (Economic Planning and Scheduling)

    22 hours ago

    India EET Full time

    We are looking for Senior Process Specialist for Economic Planning and Scheduling Team based in our Global Capability Centre (GCC) office of EET Fuels (Earlier known as Essar Oil UK): Role Summary: The Senior Process Specialist – EPS is responsible for driving operational excellence and business performance through advanced analysis and optimization...

  • Operations Coordinator

    2 weeks ago

    India beBeeTimekeeper Full time US$ 90,000 - US$ 1,20,000

    ERP Analyst - Timekeeping and Scheduling Systems Job Summary: We are seeking an experienced ERP Analyst specializing in Timekeeping and Scheduling Systems to support healthcare workforce operations.The ideal candidate will have hands-on expertise in Workday Timekeeping, ShiftWizard, and badge systems such as Dormakaba/Kronos. This role involves daily system...

  • Senior Operations Manager

    1 week ago

    Noida, Uttar Pradesh, India beBeeOperations Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title: Senior Operations Manager Job Description:The successful candidate will be responsible for managing a team of 15-20 resources, developing the team to ensure delivery of consistently superior quality, and independently handling transitioning of new procedures. Key Responsibilities:Drive the team to be client/customer-focused, own training and...

  • Senior Operations Manager India

    7 days ago

    india Chronos Consulting Full time

    Job Description India Vacancy – Senior Operations Manager Location – Mumbai, Indian candidates only Must have a background in Shutdowns, Maintenance, TAR The Senior Operations Manager is accountable for all aspects of Operations and Project execution for the Company. Including provision of the necessary support and guidance to ensure that all projects...

  • Scheduling Specialist

    6 days ago

    Mumbai, India Sterling Full time

    Job Description Job description As a Scheduling/Planning Analyst, youll be the master of schedules and forecasts, ensuring resources are perfectly aligned with business demand. Your work will keep operations running smoothly while supporting employee satisfaction through well-planned shifts. This role is ideal for someone who combines analytical thinking...

  • Senior Bakery Operations Manager

    2 weeks ago

    Greater Noida, Uttar Pradesh, India beBeeManagement Full time ₹ 1,50,000 - ₹ 3,00,000

    Job Title: Senior Bakery Operations ManagerDescription:We are seeking an experienced and skilled Senior Bakery Operations Manager to oversee the daily bakery operations. The ideal candidate will have a strong background in managing teams, ensuring product quality, and maintaining inventory.Key Responsibilities:Supervise daily bakery operations to ensure...

  • Principal Lead Batch Scheduling

    2 days ago

    Noida, India Ameriprise Financial Services, LLC Full time

    Job Description We are seeking a highly experienced Scheduling Operations Specialist with over 10 years of hands-on expertise in enterprise batch operations. This role is critical to ensuring the success of business-critical applications through proactive support, incident resolution, and continuous improvement of scheduling environments using tools like...

  • Senior Manager Operation

    4 days ago

    Noida, India BITCOMM TECHNOLOGIES PVT LTD Full time

    Company Description Bitcomm Technologies Private Limited, founded in 2011 and headquartered in Noida, India, is an ISO 9001:2015, ISO 27001:2013 & CMMI Level 5 certified company dedicated to stringent quality standards and customer satisfaction. As a technology solutions provider, we specialize in Telecom, Optical Fiber Network, IT, Railways, Rapid Railway,...

  • Senior IT Operations Manager

    7 days ago

    Noida, India International Maritime Institute Full time

    At the International Maritime Institute (IMI), we are on a mission to prepare the next generation of seafarers who will shape the future of our global supply chain. As the Senior IT Operations Manager, you will be at the helm of our technological infrastructure and applications, ensuring smooth operations that propel our mission forward. This is your chance...