▷ 15h Left: Cec-relationship Manager-vrm-branch Banking-vrm

4 weeks ago

Hyderabad Telangana, India Kotak Mahindra Bank Full time

Job Role Team Leader Lead a team of Virtual Relationship Managers VRM responsible of service sales and profitability from assigned portfolio Collaborating with fulfilment teams to ensure best in class conversion ratios Ensure availability of trained manpower to maintain production at 100 capacity Meet cost to income ratios as determined by Score card Adherence to Standards of Performance Meeting Customer Satisfaction index as measured through NPS surveys Job Requirements Graduate with 7 years of experience or Post Graduate with around 5 years of experience of which a min 3 years leading a team of 15 Full Time Employees People management skill essential Experience in working in a tele-sales or relationship management in BFSI preferred Certified in AMFI IRDA Good listening skills and strong communication abilities Team Player Job Role VRM Officer To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers - cross training in cards liabilities assets This skill will also do sales with assigned customer based mapped to them Measure of outcomes - NPS Service Level Service Quality and Sales Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer delight and consistent service experience including timely resolution of customer queries issues Complete the logs specified by the process End-of-day target Adherence to Information Security norms quality process norms To be aware of and comply with any updates about the process Act on the feedback given by Team Leader Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements Should be a least graduate No western line candidates to be scheduled kindly hunt profiles residing near to Thane Should not have employment gap for more than a month Should have at least completed a year in current org Better soft skills - conversational skills and English versant scores 7 Flexible to work on rotational week offs

  • 811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM

    6 days ago

    Hyderabad, India Kotak Mahindra Bank Limited Full time

    Job Description As a Relationship Manager - VRM for Kotak 811 Digital Banking, you will be responsible for managing and deepening relationships with High Net Worth (HNW) customers. This role is focused on driving customer engagement, expanding the bank's liability base, and promoting digital banking solutions. You will serve as a key point of contact for...

  • Sky CA Classic

    2 weeks ago

    Hyderabad, India Kotak Mahindra Bank Limited Full time

    Job Description As a CEC Relationship Manager VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel. This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking...

  • Relationship Manager

    2 weeks ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    CEC-Relationship Manager-VRM-BRANCH BANKING-VRMCEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: • To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking...

  • Cluster Sales Manager

    2 weeks ago

    Hyderabad, Telangana, India tata aia life insurance Full time

    A Position Overview Position Title Virtual Relationship Workstation Specialist Manager - Bancassurance Department Partnership Distribution Level Band Manager Role Summary The Job holder will need to engage with internal sales team along with the Channel Partner to exhibit leadership to drive Insurance Sales through a combination of coaching training field...

  • Cluster Sales Manager

    2 weeks ago

    Hyderabad, India Tata AIA Life Full time

    Job Description Role description Job Description A Position Overview Position Title Virtual Relationship Workstation Specialist Manager - Bancassurance Department Partnership Distribution Level/ Band Manager Role Summary: The Job holder will need to engage with internal sales team along with the Channel Partner to exhibit leadership to drive Insurance Sales...

  • Sky Phygital

    4 weeks ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Sky Phygital - Relationship Manager Job Role Customer Engagement meeting Video call Tele call and Relationship Management on the mapped C Cat book of the branch C category book of 2-3 branches with approx 1000 to 1500 customers will be mapped Cross sell of Asset HL LAP CL PL GL WC CV...

  • Vrm Position

    2 hours ago

    Hyderabad, Telangana, India Mahasri Foundation Full time

    Minimum Graduation qualification is must. - Excellent communication skills in English, Hindi and Telugu and Voice calling experience is mandatory for VRM. - Fresher’s can be considered if they are interested to work in outbound sales process. - Any banking process/customer service profiles eligible - Required basic knowledge on Insurance, CC,...

  • Workstation Specialist

    3 weeks ago

    Hyderabad, India Tata AIA Life Insurance Full time

    Job Description A Position Overview Position Title Virtual Relationship Executive (Work Station Specialist) Bancassurance Department Partnership Distribution Level/ Band Asst Manager Role Summary: The Job holder will need to engage with internal sales team along with the Channel Partner to drive Insurance Sales through a combination of field...

  • Hiring For VRM Channel

    5 days ago

    Hyderabad, Thane, India Kotak Life Insurance Full time ₹ 5,40,000 - ₹ 9,00,000 per year

    Greetings from Kotak Life InsuranceWe are Currently hiring For a Unit Manager in VRM Channel ( Virtual Relationship Manager).If you are interested in sales and want to earn good incentives along with career then share your resume on kli.nishmitha- or call on Location: Thane, HyderabadKey Responsibilities:Handle insurance leads exclusively by conducting calls...

  • Sky Phygital

    4 weeks ago

    Hyderabad, India Kotak Mahindra Bank Limited Full time

    Job Description Sky Phygital - Relationship Manager Job Role: 1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 brancheswith approx. 1000 to 1500 customers will be mapped ) 2. Cross sell ofAsset( HL, LAP, CL,PL, GL, WC, CV )Liability( CA, SA TD) andThird...