▷ 15h Left: Cec-relationship Manager-vrm-branch Banking-vrm

7 days ago

Hyderabad Telangana, India Kotak Mahindra Bank Full time

Job Role Team Leader Lead a team of Virtual Relationship Managers VRM responsible of service sales and profitability from assigned portfolio Collaborating with fulfilment teams to ensure best in class conversion ratios Ensure availability of trained manpower to maintain production at 100 capacity Meet cost to income ratios as determined by Score card Adherence to Standards of Performance Meeting Customer Satisfaction index as measured through NPS surveys Job Requirements Graduate with 7 years of experience or Post Graduate with around 5 years of experience of which a min 3 years leading a team of 15 Full Time Employees People management skill essential Experience in working in a tele-sales or relationship management in BFSI preferred Certified in AMFI IRDA Good listening skills and strong communication abilities Team Player Job Role VRM Officer To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers - cross training in cards liabilities assets This skill will also do sales with assigned customer based mapped to them Measure of outcomes - NPS Service Level Service Quality and Sales Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer delight and consistent service experience including timely resolution of customer queries issues Complete the logs specified by the process End-of-day target Adherence to Information Security norms quality process norms To be aware of and comply with any updates about the process Act on the feedback given by Team Leader Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements Should be a least graduate No western line candidates to be scheduled kindly hunt profiles residing near to Thane Should not have employment gap for more than a month Should have at least completed a year in current org Better soft skills - conversational skills and English versant scores 7 Flexible to work on rotational week offs

  • Cec-relationship Manager-vrm-branch Banking-vrm

    2 weeks ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Job Role Team Leader Lead a team of Virtual Relationship Managers VRM responsible of service sales and profitability from assigned portfolio Collaborating with fulfilment teams to ensure best in class conversion ratios Ensure availability of trained manpower to maintain production at 100 ...

  • CEC-Relationship Manager-VRM-BRANCH BANKING-VRM

    1 week ago

    Hyderabad, India Kotak Mahindra Bank Full time

    CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: • To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers – cross training in cards, liabilities,...

  • CEC-Relationship Manager-NRC-BRANCH BANKING-VRM

    4 weeks ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Limited Full time

    Job DescriptionJob Role: Team Leader. Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio.. Collaborating with fulfilment teams to ensure best in class conversion ratios.. Ensure availability of trained manpower to maintain production at 100% capacity.. Meet cost to income ratios as...

  • vrm

    2 days ago

    Hyderabad, Telangana, India Dreams Solution Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilities VRMSpecification for the role IDFC FIRST BANK (Elite Banker-First Wealth)Role/ Job Title: VRM (Elite Banker-First Wealth)LOCATION: ThaneCtc: 10lpa for thaneJob Purpose:Elite Banker will be responsible for enhancing the customer engagement virtually to increasecustomer stickiness on managed clients. They will drive mobile banking...

  • CEC-Relationship Manager-NRC-Branch Banking-VRM

    1 week ago

    Hyderabad, India Kotak Life Insurance Full time

    About The Role   Job Role:- Team Leader  "¢ Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. "¢ Collaborating with fulfilment teams to ensure best in class conversion ratios. "¢ Ensure availability of trained manpower to maintain production at 100% capacity. "¢ Meet...

  • CEC-Relationship Manager-NRC-Branch Banking-VRM

    14 hours ago

    Hyderabad, Telangana, India Kotak Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About The Role   Job Role:- Team Leader  "¢ Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. "¢ Collaborating with fulfilment teams to ensure best in class conversion ratios. "¢ Ensure availability of trained manpower to maintain production at 100% capacity. "¢ Meet cost...

  • Workstation Specialist

    2 weeks ago

    Hyderabad, India Tata AIA Life Full time

    Job Description Role description Job Description A Position Overview Position Title Virtual Relationship Executive (Work Station Specialist) Bancassurance Department Partnership Distribution Level/ Band Asst Manager Role Summary: The Job holder will need to engage with internal sales team along with the Channel Partner to drive Insurance Sales...

  • Sky Phygital

    5 days ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Sky Phygital - Relationship Manager Job Role Customer Engagement meeting Video call Tele call and Relationship Management on the mapped C Cat book of the branch C category book of 2-3 branches with approx 1000 to 1500 customers will be mapped Cross sell of Asset HL LAP CL PL GL WC CV...

  • Sky Phygital

    7 days ago

    Hyderabad, India Kotak Mahindra Bank Limited Full time

    Job Description Sky Phygital - Relationship Manager Job Role: 1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 brancheswith approx. 1000 to 1500 customers will be mapped ) 2. Cross sell ofAsset( HL, LAP, CL,PL, GL, WC, CV )Liability( CA, SA TD) andThird...

  • Kotak Mahindra Bank Ltd

    10 hours ago

    Bengaluru, Hyderabad, Thane, India Career Empower Full time ₹ 3,50,000 - ₹ 6,00,000 per year

    Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.=> This will be permanently working from office only (Not a Work From