L2 Support Engineer
1 day ago
Job Description Job Description About the Role: We are looking for an L2 Support Engineer with 4 years to 8 years of experience in application support or software engineering, preferably in a 24x7 operational environment. Requirements - Strong working knowledge of Angular (v10+) and Node.js (Express.js, REST APIs). - Proficient in JavaScript, TypeScript, and relational databases (MySQL/PostgreSQL). - Experience with Linux/Unix environments, shell scripting, and log analysis tools. - Familiarity with monitoring and alerting tools (e.g., Grafana, Kibana, Prometheus, ELK, Splunk). - Knowledge of CI/CD pipelines, Git, and deployment automation tools. - Understanding of incident and problem management frameworks (e.g., ITIL). - Ability to work under pressure and manage multiple critical incidents simultaneously. - Provide Level 2 support for production systems, ensuring high availability, stability, and performance. - Monitor system health, application logs, and dashboards to proactively detect and resolve issues. - Perform root cause analysis (RCA) and coordinate with L3/development teams for permanent fixes. - Troubleshoot and debug frontend (Angular) and backend (Node.js) issues in production and staging environments. - Handle incident, problem, and change management in line with ITIL best practices. - Manage on-call support duties (24x7 rotation) for critical systems; ensure timely response to alerts and incidents. - Collaborate with business users, QA, and infrastructure teams to ensure smooth operations and deployments. - Participate in release validation, hotfix testing, and deployment support. - Maintain support documentation, runbooks, and knowledge base for common issues and recovery steps. - Drive continuous improvement by identifying automation opportunities and optimizing support processes.
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L2 Support Engineer
1 week ago
Bengaluru, India TechTez Full timeJob Description About the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location:Bangalore Experience:24 Years Shift Requirement:Willing to work...
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L2 Support Engineer
2 weeks ago
Bengaluru, India TechTez Full timeAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 YearsShift Requirement: Willing to work in...
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L2 Support Engineer
2 weeks ago
Bengaluru, India TechTez Full timeAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 YearsShift Requirement: Willing to work in...
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L2 Support Engineer
2 weeks ago
Bengaluru, India TechTez Full timeAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 YearsShift Requirement: Willing to work in...
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L2 Support Engineer
2 weeks ago
Bengaluru, India TechTez Full timeAbout the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 Years Shift Requirement: Willing to work in...
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L2 Support Engineer
2 weeks ago
Bengaluru, India TechTez Full timeAbout the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 Years Shift Requirement: Willing to work...
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L2 Support Engineer
4 weeks ago
Pune, India dentsu Full timeJob Description Experience: 13 years Location: India (Business Hours Support Only) Employment Type: Full-time About the Role: We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves...
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L2 Support Engineer
2 weeks ago
Bengaluru, Karnataka, India 54b6e454-8c25-4b18-a44a-b7ba74fc96fd Full time ₹ 4,00,000 - ₹ 7,00,000 per yearAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience.Location: BangaloreExperience: 2–4 YearsShift Requirement: Willing to work in rotational...
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L2 Support Engineer
3 days ago
Noida, India NTT Data Full timeJob Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a L2 Support Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Title: L2 Support Engineer Type:...
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L2 Support Engineer
2 weeks ago
Bengaluru, Karnataka, India 24475bd0-0f5a-4821-829d-04a997dee67d Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience.Location: BangaloreExperience:2–4 YearsShift Requirement: Willing to work in...
