L2 Support Engineer
5 days ago
Job Description About the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location:Bangalore Experience:24 Years Shift Requirement:Willing to work in rotational shifts, including night shift (IST) Responsibilities Take full ownership of customer-reported issues and drive them to complete resolution. Provide 24x7 support and actively participate in timely ticket resolution. Research, troubleshoot, and identify effective solutions for customer issues. Follow standard escalation procedures for unresolved issues to the appropriate internal teams. Deliver prompt, clear, and accurate communication and feedback to customers. Ensure proper documentation, tracking, and closure of all issues in the system. Prepare accurate and timely reports as required by the team or management. Adhere to defined SLAs based on issue severity and priority. Requirements 24 years of experience working as an L2 Support Engineer or in a similar technical support role. Strong analytical, troubleshooting, and problem-solving abilities. Excellent client-facing skills and strong interpersonal communication. Ability to prioritise tasks effectively based on urgency and importance. Eagerness to learn and adapt to new tools, technologies, and processes. Good working knowledge of SQL and Linux environments. Strong critical thinking skills along with clear written and verbal communication.
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L2 Support Engineer
7 days ago
Bengaluru, India TechTez Full timeAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 YearsShift Requirement: Willing to work in...
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L2 Support Engineer
7 days ago
Bengaluru, India TechTez Full timeAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 YearsShift Requirement: Willing to work in...
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L2 Support Engineer
7 days ago
Bengaluru, India TechTez Full timeAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 YearsShift Requirement: Willing to work in...
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L2 Support Engineer
7 days ago
Bengaluru, India TechTez Full timeAbout the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 Years Shift Requirement: Willing to work in...
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L2 Support Engineer
6 days ago
Bengaluru, India TechTez Full timeAbout the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 Years Shift Requirement: Willing to work...
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L2 Support Engineer
3 weeks ago
Pune, India dentsu Full timeJob Description Experience: 13 years Location: India (Business Hours Support Only) Employment Type: Full-time About the Role: We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves...
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L2 Support Engineer
6 days ago
Bengaluru, Karnataka, India 54b6e454-8c25-4b18-a44a-b7ba74fc96fd Full time ₹ 4,00,000 - ₹ 7,00,000 per yearAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience.Location: BangaloreExperience: 2–4 YearsShift Requirement: Willing to work in rotational...
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L2 Support Engineer
6 days ago
Bengaluru, Karnataka, India 24475bd0-0f5a-4821-829d-04a997dee67d Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience.Location: BangaloreExperience:2–4 YearsShift Requirement: Willing to work in...
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L2 Support
2 weeks ago
Bengaluru, Hyderabad, India Orcapod Consulting Services Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRoles and ResponsibilitiesProvide Level 2 (L2) production support for Java-based applications deployed on Linux/Unix platforms.Perform root cause analysis of incidents and implement fixes to prevent recurrence.Escalate critical issues to senior engineers or other teams as needed.Desired Candidate Profile4-9 years of experience in Production Support role with...
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▷ (High Salary) IT Support L2 Engineer
3 weeks ago
Pune, India TECEZE Full timeJob Description Job Title: L2 IT Support Engineer Experience: 2 Years Location: Pune, India Employment Type: Full-Time Notice Period: Immediate Joiner Job Summary: We are looking for a dedicated and technically skilled L2 IT Support Engineer to provide comprehensive support for both hardware and software systems. The ideal candidate will have hands-on...
