L2 Support Engineer
4 weeks ago
About the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 YearsShift Requirement: Willing to work in rotational shifts, including night shift (IST) ResponsibilitiesTake full ownership of customer-reported issues and drive them to complete resolution.Provide 24x7 support and actively participate in timely ticket resolution.Research, troubleshoot, and identify effective solutions for customer issues.Follow standard escalation procedures for unresolved issues to the appropriate internal teams.Deliver prompt, clear, and accurate communication and feedback to customers.Ensure proper documentation, tracking, and closure of all issues in the system.Prepare accurate and timely reports as required by the team or management.Adhere to defined SLAs based on issue severity and priority.Requirements2–4 years of experience working as an L2 Support Engineer or in a similar technical support role.Strong analytical, troubleshooting, and problem-solving abilities.Excellent client-facing skills and strong interpersonal communication.Ability to prioritise tasks effectively based on urgency and importance.Eagerness to learn and adapt to new tools, technologies, and processes.Good working knowledge of SQL and Linux environments.Strong critical thinking skills along with clear written and verbal communication.
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L2 support Engineer
6 days ago
Bengaluru, Karnataka, India SBS-Global - Enabling Business Transformation Full time#Hiring:L2 Support Engineer – Big Data & Kafka | Bangalore | Hybrid #HPEWe are looking for an experienced L2 Support Engineer with strong hands-on expertise in Kafka, Cloudera Hadoop, Linux, and Big Data ecosystems.If you thrive in a 24/7 production support environment and enjoy solving complex technical issues — this role is for you Role: L2 Support...
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L2 Support Engineer
4 weeks ago
Bengaluru, India TechTez Full timeAbout the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 YearsShift Requirement: Willing to work in...
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L2 Support Engineer
4 weeks ago
Bengaluru, India TechTez Full timeAbout the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 Years Shift Requirement: Willing to work in...
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L2 Support Engineer
4 weeks ago
Bengaluru, India TechTez Full timeAbout the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 Years Shift Requirement: Willing to work...
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L2 Support Engineer
4 weeks ago
Bengaluru, India TechTez Full timeJob Description About the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location:Bangalore Experience:24 Years Shift Requirement:Willing to work...
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L2 Support
2 weeks ago
Bengaluru, Hyderabad, India Orcapod Consulting Services Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRoles and ResponsibilitiesProvide Level 2 (L2) production support for Java-based applications deployed on Linux/Unix platforms.Perform root cause analysis of incidents and implement fixes to prevent recurrence.Escalate critical issues to senior engineers or other teams as needed.Desired Candidate Profile4-9 years of experience in Production Support role with...
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L2 Support
3 weeks ago
Bengaluru, India LogiCoy Full timeL2 Support for our Healthcare products.Responsibilitiesdebug issues, answer client queries on product, Monitor and Suport product availabilityQualifications2+ years of L2 Support experience. Experince using tools like SOAP UI, Postman etc for testing APIS, etc. Basic knowledge of Linux, SQL, shell scripts. Eager to learn new products. Open to supporting in...
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L2 Support
3 weeks ago
Bengaluru, India LogiCoy Full timeL2 Support for our Healthcare products. Responsibilitiesdebug issues, answer client queries on product, Monitor and Suport product availabilityQualifications2+ years of L2 Support experience. Experince using tools like SOAP UI, Postman etc for testing APIS, etc. Basic knowledge of Linux, SQL, shell scripts. Eager to learn new products. Open to supporting in...
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L2 Support
3 weeks ago
Bengaluru, India LogiCoy Full timeL2 Support for our Healthcare products. Responsibilities debug issues, answer client queries on product, Monitor and Suport product availability Qualifications 2+ years of L2 Support experience. Experince using tools like SOAP UI, Postman etc for testing APIS, etc. Basic knowledge of Linux, SQL, shell scripts. Eager to learn new products. Open to supporting...
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L2 Support
3 weeks ago
Bengaluru, India LogiCoy Full timeL2 Support for our Healthcare products. Responsibilities debug issues, answer client queries on product, Monitor and Suport product availability Qualifications 2+ years of L2 Support experience. Experince using tools like SOAP UI, Postman etc for testing APIS, etc. Basic knowledge of Linux, SQL, shell scripts. Eager to learn new products. Open to supporting...
