Service Delivery Team Leader

Business Divisions Investment Bank Your role Are you detail oriented even when multitasking Do you know how to solve problems and increase efficiencies We re looking for someone like that who can - use their product and front-to-back process knowledge to support highly structured or non-standard transactions - understand risks and apply this knowledge to risk metrics - support new or emerging business areas and identify limitations including systems risk and operational feasibility - interface with internal and external clients to provide operational and administrative support as needed - identify and propose potential solutions for addressing control gaps - increase efficiencies by utilizing technology - Work with stakeholders for any new initiatives which can affect the function - understand the reams requirement and ensure the risk of the process is understood - Ability to run large teams and be aligned to the Objectives set for the functions globally - Work with senior leaders to align the India functions with the Global functions Function Category Operations Join us At UBS we embrace flexible ways of working when the role permits We offer different working arrangements like part-time job-sharing and hybrid office and home working Our purpose-led culture and global infrastructure help us connect collaborate and work together in agile ways to meet all our business needs From gaining new experiences in different roles to acquiring fresh knowledge and skills we know that great work is never done alone We know that it s our people with their unique backgrounds skills experience levels and interests who drive our ongoing success Together we re more than ourselves Ready to be part of teamUBS and make an impact Contact Details UBS Business Solutions SA UBS Recruiting Your team You ll be working with UBS India OTC Confirmations and Settlements team out of Hyderabad location The team provides supervision for the OTC Confirmations and Settlements function and works closely with the Business for any new opportunities Your expertise You have - solid interpersonal and client-relationship skills - good presentation skills - 10 years OTC operations experience or related function - excellent Excel skills - some VBA Alteryx skills and experience of building tactical reconciliations would be highly beneficial - good understanding of Risk control environments with proven track record - ability to manage numerous projects simultaneously and understand how to prioritize - strong OTC IB product knowledge - risk and control mindset familiar with operation escalation protocol and sensitive to potential red flag in the F2B processes - collaborate with internal stakeholders on changes impacting the function Also work with Business on new Business initiatives - resolving language breaks on Confirmations with continuous interaction with Legal Trading and Sales teams You are - self motivated and able to influence motivate others - fast learner with the ability to very quickly pick up system and process knowledge - passionate about driving change and have the ability to consistently deliver About us UBS is the world s largest and the only truly global wealth manager We operate through four business divisions Global Wealth Management Personal Corporate Banking Asset Management and the Investment Bank Our global reach and the breadth of our expertise set us apart from our competitors We have a presence in all major financial centers in more than 50 countries Your Career Comeback We are open to applications from career returners Find out more about our program on