Associate Relationship Manager

6 days ago


Mumbai India Kotak Mahindra Bank Limited Full time

Job Description Role: . Handling personalized service requests of Affluent customers. . Generation of timely business MIS. . Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment. . Coordination with CPC/RPC/Investment desks for account opening of Affluent customers. . Managing complaints of Affluent customers and ensuring their resolution within TAT . Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations Job Requirement: . Excellent written and oral communication skills . Developing and maintaining banking relationships with a select group of high net worth customers . Excellent communication skills with customer service orientation . Courteous and polite . Good Knowledge of Microsoft Excel . Understanding of banking norms and processes.


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