
[High Salary] Service Relationship Manager-Affluent-Priority-Regional sales
3 weeks ago
Job Description
Role:
. Handling personalized service requests of Affluent customers.
. Generation of timely business MIS.
. Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment.
. Coordination with CPC/RPC/Investment desks for account opening of Affluent customers.
. Managing complaints of Affluent customers and ensuring their resolution within TAT
. Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations
Job Requirement:
. Excellent written and oral communication skills
. Developing and maintaining banking relationships with a select group of high net worth customers
. Excellent communication skills with customer service orientation
. Courteous and polite
. Good Knowledge of Microsoft Excel
. Understanding of banking norms and processes.
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