Center Manager

5 days ago

Kurnool, India Ferty9 Fertility Center Full time

Job Type: Full-Time Reports To: GM - Operations Locations Hiring: Kurnool, Secunderabad, Kukatpally Industry: Only health Care About Ferty9 Fertility Center Ferty9 is one of South India's leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments, supported by advanced technology and a patient-first approach. Role Overview We are seeking a Center Manager to drive operational and financial excellence at our IVF centers. The role involves budgeting, performance monitoring, compliance, process optimization, and ensuring a seamless patient experience. Key Responsibilities - Prepare annual operating budgets & performance targets in line with corporate strategy - Ensure achievement of financial & operational targets - Monitor revenue, profitability & team performance against defined KRAs - Lead cost optimization and compliance initiatives - Oversee SOP implementation, medical record management, and audit readiness - Act as an escalation point for operational issues and ensure medico-legal compliance - Liaise with sales & marketing teams for brand visibility in local markets - Coordinate monthly P&L with the corporate MIS team - Drive patient satisfaction, retention, and conversion metrics Key Skills & Metrics - Strong leadership & people management skills - Proven ability to achieve financial targets (Revenue, EBITDA, Contribution Margin) - Customer satisfaction (NPS 90%) & retention focus - Excellent knowledge of compliance & medico-legal requirements - Process-driven with attention to detail Apply Now:

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