Centre Manager

3 days ago

Kurnool, Andhra Pradesh, India Ferty9 Fertility Center Full time

FERTY9 FERTILITY CENTER, KURNOOL BRANCH IS LOOKING FOR CENTRE MANAGER

Job Location: KURNOOL, ANDHRA PRADESH

Experience required: 7-10 yrs of relevant experience

Educational Qualification: Post Graduate

Preferred any Male or Female Candidates

Job Responsibilities:

  • Based on Corporate strategic plan prepares the annual operating budget and performance target for the center in collaboration with regional head / corporate strategic team.
  • Achievement of Financial Targets of the center .
  • Monitor the performance of the center in terms of revenue and profitability against targets and take corrective steps as required, team performance management against defined KRA's.
  • Undertake cost optimization initiatives such as reducing the usage of consumables, monitoring fixed and variables cost etc.
  • Oversee the processes, procedures, equipment's, and other facilities employed in IVF Centre asper defined SOP's and Protocols and are followed at center by each teammate.
  • Oversee Medical record management.
  • Act as an escalation point for all operational issues and take suitable action by interfacing with the concerned stakeholders.
  • Guardian for adherence for medico legal aspects and other compliances at the center.
  • Liasoning with center level sales head in establishing the brand in the localities/area/city through various sales / marketing campaign.
  • Monitor the budget utilization, study and analyze causes for significant deviation from budget and take corrective actions for the same.
  • Coordinating with corporate MIS Team to close the monthly P & L.
  • Ensure timely goal setting, performance review, appraisal, and feedback for self and direct repartees in a timely manner.
  • Maintaining organization 's competitive advantage in the industry through developing and monitoring administrative costs across departments.
  • Continuously putting efforts towards conversion, retention, contribution, and compliance.
  • Reviewing internal operations & processes, regularly, along with the company protocols/SOP& attempting to improve service deliveries.

Customer

Customer Satisfaction (NPS) score of 90%

Customer retention (2nd Cycle) - @ 60%

Financial

Revenue

Conversion%

Revenue per OPU (RPO)

Contribution Margin

EBITDA

Process

Adherence to Medico Legal requirements, audit score of 95%

SOP implementations & adherences, Audit score of 95%

People

100% achievement of training manhours of the center

Identify and prepare second in command of the center.

Skills Required:

Good communication skills.

Excellent organizational skills.

Ability to perform well under pressure.

Excellent interpersonal skills

Interested candidates may please email their updated resumes to or what's app me on this number

Job Type: Full-time

Benefits:

  • Health insurance
  • Provident fund

Schedule:

  • Day shift

Work Location: In person

Job Type: Full-time

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Master's (Preferred)

Experience:

  • Healthcare management: 10 years (Preferred)
  • total work: 7 years (Preferred)

Language:

  • TELUGU, ENGLISH, (Preferred)

License/Certification:

  • HEALTH CARE (Preferred)

Work Location: In person

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