Inside Partner Team Leader

3 weeks ago

Bengaluru, Karnataka, India Identixweb Limited Full time
Job Description

Job Description

We are seeking a driven and relationship-oriented Inside Partner Manager to manage and grow our network of channel and reseller partners. You will be responsible for building strong relationships with internal and external partners, driving sales through the partner ecosystem, and ensuring smooth coordination between partners and internal teams. This is a high-impact role that requires strong communication, coordination, and sales skills, ideally suited for someone experienced in inside sales and channel partner management.

Roles & Responsibilities for Inside Partner Team Leader

- Partner Relationship Management
- Serve as the primary point of contact for assigned channel/inside partners
- Build and nurture long-term relationships with partners to drive loyalty and growth
- Understand partner business models and align company solutions to their goals
- Sales Enablement & Target Achievement
- Drive sales through the partner network to meet revenue and performance targets
- Educate partners on product offerings, promotions, and use cases
- Support partners in lead generation, deal registration, and sales closure
- Performance Monitoring & Reporting
- Track partner performance against KPIs (sales, pipeline, activity metrics)
- Provide regular reports and insights to internal stakeholders
- Identify inactive or underperforming partners and re-engage or re-strategize
- Analyze sales data and prepare regular performance reports.
- Provide feedback and recommendations to improve partner productivity.
- Understand the product in detail and provide a quick intro of its features to the users over the call Meet Daily, Weekly and monthly targets as per company requirements
- Coordinate with marketing, product, and sales teams to align on partner initiatives.
- Participate in quarterly business reviews (QBRs) with key partners.
- Work with internal teams to create partner-specific offers and promotions.

Training and Onboarding

- Onboard new partners and provide ongoing training on products, tools, and processes
- Conduct regular webinars, product updates, and enablement sessions
- Operational Coordination
- Coordinate with internal teams (sales, support, logistics, finance) to address partner needs
- Ensure timely resolution of partner issues (pricing, delivery, commissions, etc.)
- Maintain accurate partner records and communication in CRM systems

Qualification and Requirement

- 3 years of experience in Inside Sales, Partner Management, or Channel Sale.
- 1 Year at least team handling experience.
- Proven experience managing channel/reseller/distributor partnerships
- Strong understanding of B2B sales cycles, partner dynamics, and channel ecosystems
- Excellent verbal and written communication and negotiation skills
- Proficient in using CRM platforms
- Analytical mindset with the ability to assess partner performance and strategy
- Self-motivated with the ability to work independently and as part of a team
- Bachelors degree in Business, Marketing, or a related field (MBA is a plus)

Skills for Inside Partner Team Leader

- Experience in SaaS, IT, or tech-related industries
- Multilingual communication ability (English + regional languages preferred)
- Exposure to partner incentive and commission models

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