RB-LS:Digital Proposition, Product and Compliance

Job Description Digital Proposition, Product and Compliance - RTFx INTERNAL USAGE: No. of Vacancies: 1 Manager: Head - RTFX channel Is a Team leader N Team Size: NA Grade: AVP Business: Retail Banking Department: Retail Forex & Remittances Sub-Department: RTFx Location: CO Variable Component: NA About Retail Forex & Remittances The Retail Forex & Remittances, is in the space of providing service and solution to Retail Customers - Individuals and Non-Individuals in respect to Forex and Trade requirements. RTFx is a sub-division within the Unit that deals in offering Trade/Fx services to non-credit customers, both non-individual and individuals AbouttheRole Product, Proposition and Compliance for RTFx Business spearheads the overall proposition and compliance for the Business. The role acts as SPoC for providing solutions to Branch and Sales competition benchmarking on product, process and business define process for compliant business and ensure adherence Key Responsibilities Job Description -Trade - Product Manager - Identifying areas of Digital initiativesto ensure manual process are embedded into systems. Holding consultation relevant stakeholders in Technology Team, giving requirement walkthrough and single point of contact for UAT, Pilot rollout and Post production support and functional walkthrough to end users. - Maintain repository of all product, processes and operational guidelines for creating awareness at branches and resources for improving customer delight - Maintain information on competition practices for RTFx segment across product and process and suggest alignment where required to create customer delight - Review compliance aspects such as outstanding's in EDPMS / IDPMS and drive the agenda through branches and RFR Sales to clear the same - Review discounts on pricing of both Fx margin and Trade commission in discussion with Treasury / WBP - To check quality & content of Site Visit Report on sample basis for customers having frequent compliance pendency's & taking appropriate step for transacting with these customers . - To send, customer level s to sales team on suspicious transaction for Trade & Non-Import base and thereby by Di-risking portfolios with principal objective of controlling it . - To collate responses from the sales team on various Audit sand analyse the same with respective products and revert to Audit . To do root cause Analysis (RCA) of Audit s and suggest changes required on process, communication, customer selection , industry segment , catchments. - Preparing & publishing Newsletters on latest product development/ launch with related process flow & documentations hence ensuring smooth understanding by sales team . - To monitor collection, updating of Bills of Entry, Shipping Bills & ensuring knocking off the same in RBI's, IDPMS & EDPMS data. Maintaining active repository of clients with reasoning of BOE out_standing & frequent SB pendency's. - Conducting regular Regional meetings with sales team on various aspects like reduction of compliance pendency ,educating team on latest development on Trade products , digital launch of product etc. - Co-ordination with internal departmentslike Treasury, Audit , Operations and internal business associates for providing solutions on queries & providing solution for trade product to sales team. - Master maintenance of Suspisious transactions& and related case studies . Qualifications Optimal qualification for success on the job is: - Graduation - 15 years of Banking experience, 10 years in Trade & Forex Role Proficiencies: For successful execution of the job, the candidate should possess the following: - Multitasking - Good communication (both verbal and written) skill in both English and the local language - Excellent operational skills - Ability to handle pressure and meet deadlines - Ability to work successfully as a part of a team - Need to have good presentation skills and high standards of integrity - Stakeholder management