
RB - Cards:Product Team - FASTag
4 weeks ago
Job Description
RB - Cards:Product Team - FASTag
INTERNAL USAGE:
No. of Vacancies: 8 to 10 Reports to: RB - Cards:Product Head - FASTag
Is a Team leader IC & Team Leader Team Size: NA
Grade: Manager to Assistant Vice President
Business: Retail Banking Department: Acquiring & Cards Sub-Department: Cards Product
Location: Corporate Office
About Acquiring & Cards
AbouttheRole
Know customer needs through research and market data. Develop new ideas for market viability
Business Process understanding across banking products
Requirement gathering - Understanding and preparing requirement to take the usage to the next level
Functional Testing - Responsible to carry out successful testing, identify gaps as part of testing. Establish with business the scope and objective of the solution. Deliver within the defined framework and timeline
Stakeholder management - Manage stakeholder expectation and provide project governance. Bring evidence-based decision-making during communication
Solution customization - Assist in driving the creation and customization of solutions into the digital platform by defining business requirement
Vendor handling - Communicating requirements to vendors using techniques standard to software industry, to ensure clarity. Be part of the functional specifications across the different solutions to ensure user acceptance.
Build use cases- To support product design and serve as a go-between different stakeholder within the bank
Leverage on key digital capabilities for increase in efficiency and strategic business solutions
Key Responsibilities
Driving sales through various Internal stake holders and external channel partners
Meeting annual business targets in terms of channel activations, Usage & Revenue
Managing relationship with key customers and acquisition of new clients.
Training & Operational Management of front line sales team & Branch officials etc.
Ensuring the escalations are handled and closed in TAT
Provide feedback for product/process improvements
Regular analysis of sales trends and coming up with sales techniques
Required Skills - Relationship management skills/Sales/Business development
Qualifications
Role Proficiencies:
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