Network support L1, L2

2 days ago


Mumbai, Maharashtra, India ServQual Full time
Company Description

ServQual Security specializes in Cyber Security Discovery Workshops, Enterprise Security Transformations, and GRC automation through our AI-powered platform, SUSAN. SUSAN enables continuous GRC, automated risk assessments, and real-time control validation, with 90% of its features available for free. Powered by AWS and GenAI, ServQual helps organizations simplify compliance, reduce audit timelines, and strengthen security resilience. Our specialties include Cyber Discovery, Security Transformation, AI-Driven GRC, Risk Management, and Compliance with standards such as ISO27001, SOC2, GDPR, and more.

Role Description

This is a full-time hybrid role for Network Support levels L1, L2, and L3 located in Mumbai Maharashtra India, with some work from home flexibility. The Network Support professional will be responsible for monitoring network performance, providing technical support, troubleshooting network issues, ensuring network security, and managing networking tasks. The professional will assist in maintaining and optimizing network infrastructure to support business operations.

Qualifications

- Network Administration and Networking skills
- Technical Support and Troubleshooting skills
- Network Security skills
- Strong analytical and problem-solving abilities
- Effective communication and interpersonal skills
- Ability to work independently and in a team
- Experience in using AI-powered tools and platforms is a plus
- Bachelor's degree in Computer Science, Information Technology, or a related field is preferable
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