Relationship Manager
1 day ago
Job Description Job Description: Template We are looking for an experienced customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You'll be responsible for promptly addressing their inquiries and resolving any issues. If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer experience and have a passion for customer service, you are the ideal candidate for us. We offer an attractive pay package, comprehensive health benefits, and opportunities for career progression within the company. Our commitment to fostering diversity and inclusivity means we welcome candidates of all backgrounds to apply. Your role - Establish and maintain positive relationships with existing clients. - Provide prompt, efficient, and satisfactory responses to customer inquiries. - Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. - Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies. - Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey. Your tasks - Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media. - Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs. - Monitor customer feedback regularly and identify areas of improvement in our products and services. - Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised. Your profile - A bachelor's degree in a relevant field, such as marketing, business administration, communication, or customer relationship management. - 2+ years of experience in a customer-facing role. - Successful record of developing and implementing customer relations strategies. - Strong problem-solving abilities with time management skills. - Fluency in English, Hindi and at least one regional language. - Persuasive communication and interpersonal skills to collaborate effectively with internal teams like marketing and product development and integrate customer feedback into the company's strategies and initiatives. - A customer-centric attitude to handle challenging client situations. Preferred skills and qualifications - Prior experience managing a team of customer service representatives. - Proficiency in CRM software, such as Salesforce or Hubspot. - Program certifications such as Microsoft Certified Dynamics 365 Fundamentals. - Soft skills such as patience, adaptability, and empathy.
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Relationship Manager
3 weeks ago
Mumbai, India InCred Capital Full timeJob Description InCred is a new age and fast-growing broking and wealth management firm, with a vision to be a leading platform for HNIs & UHNIs. InCred Group has businesses across lending, Wealth Management, Asset Management, Investment Banking, Institutional & Non-Institutional Equities Research & Broking and Wholesale Debt Market. At present InCred Wealth...
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Relationship Manager
2 weeks ago
India gHRig People Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearThe Relationship Manager is responsible for building and maintaining strong relationships with clients, understanding their financial needs, and providing tailored financial solutions. They act as the primary point of contact for clients, ensuring exceptional service and fostering long-term partnerships.Key ResponsibilitiesSales & Customer...
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Relationship Manager
3 weeks ago
Mumbai, Maharashtra, India, Maharashtra Green Start Management Consultancy Full timeJob Title: NRI Relationship ManagerLocation: MumbaiLeading Bank is looking for a passionate and customer-focused NRI Relationship Manager to join the team in Mumbai.If you have experience in NRI banking, wealth management, and enjoy building long-term client relationships, this could be the perfect opportunity for you! Key Responsibilities:Acquire and manage...
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Relationship Manager
3 weeks ago
Mumbai, India Policybazaar.com Full timeJob Description We are hiring Relationship Managers for a field sales role in the insurance sector. The role involves daily customer visits, lead generation through market references, and maintaining strong client relationships. Ideal for candidates who are confident, target-driven, and have excellent communication and networking skills. Roles and...
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Relationship Manager
2 weeks ago
india Peoplemint Consultants Full timeHiring for " Senior Relationship Manager-Large Corporate " in a leading bank.To manage and grow a portfolio of large corporate clients by providing comprehensive banking solutions, deepening existing relationships, acquiring new clients, and ensuring high standards of service delivery and compliance.Key Responsibilities: 1. Client Relationship Management...
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Relationship Manager
2 weeks ago
india Peoplemint Consultants Full timeHiring for "Senior Relationship Manager-Large Corporate" in a leading bank.To manage and grow a portfolio of large corporate clients by providing comprehensive banking solutions, deepening existing relationships, acquiring new clients, and ensuring high standards of service delivery and compliance.Key Responsibilities:1. Client Relationship Management- Serve...
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Urgent! Relationship Manager
3 days ago
Mumbai, India YES BANK Full timeJob Description Job Title: Relationship Manager Department: Medium Enterprises (ME) Experience: 34 Years Grade: Manager to AVP Role Summary We are looking for a dynamic and result-oriented Relationship Manager (RM) to join our Medium Enterprises (ME) team. The ideal candidate will be responsible for sourcing and managing a portfolio of clients with turnover...
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Relationship Manager
3 weeks ago
India Choice Full timeJob Description Company Description Choice is one of the leading financial service providers, offering a diverse range of services including stock market, mutual funds, insurance, and loans. Part of the diversified Choice Group, which spans finance, hospitality, and technology sectors, the company employs over 6000 professionals and has a national and...
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Credit Relationship Manager
4 weeks ago
Mumbai, India Mashreq Corporate & Investment Banking Group Full timeJob Description - Assist in financial analysis, credit risk assessment risk rating and structuring & documentation of facilities for assigned corporate relationships, by working with the Relationship Managers (RMs) - Meeting customers, preparing Green Light Memos and Credit. Proposals (CPs) (new, annual renewals, amendments etc.) and assisting RMs in...
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Relationship Manager
2 weeks ago
Mumbai, -Mumbai-Apple Tower-MAH, Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 8,00,000 - ₹ 15,00,000 per yearRelationship Manager - HNI-Kotak Private Banking-Relationship Manager As a Relationship Manager – HNI within Kotak Private Banking, you will play a pivotal role in managing and expanding a portfolio of High Net-Worth Individuals (HNIs). This role demands a deep understanding of financial markets, investment products, and client relationship management....
