Fitness Specialist

2 days ago

Noida, Uttar Pradesh, India WTF Gyms Full time
Key Responsibilities

1. Training Design & Delivery

- Develop and conduct structured training sessions for gym trainers on:
- Professional behavior & grooming
- Soft skills & communication (greeting, client engagement, empathy, handling objections)
- PT sales techniques (consultation, conversion, upselling)
- Cross-selling & revenue generation skills (nutritional plans, supplements, memberships)
- Fitness education (exercise science basics, workout safety, injury prevention, BCA test interpretation)
- Create role plays, case studies, and real-life simulations for better learning impact.

1. Trainer Evaluation & Development

- Assess trainers' performance during and after training sessions.
- Share structured feedback and create individual development plans.
- Maintain training MIS, daily/weekly progress reports, and ensure trainers meet performance benchmarks.

1. Content Creation

- Design engaging training modules, SOPs, and manuals aligned with WTF standards.
- Update content regularly as per industry trends and organizational needs.

1. Collaboration

- Work closely with Regional Managers, Gym Managers, and HR to identify training needs.
- Support in onboarding and induction of new trainers.

1. Quality & Culture Building

- Ensure that all trainers represent WTF Gyms' values of professionalism, customer-centricity, and excellence.
- Drive a positive culture of learning, service orientation, and sales accountability.

Key Requirements

- Bachelor's degree in Sports Science, Physical Education, Fitness Management, or related field.
- Certification in ACE / ISSA / NASM / ACSM preferred.
- Minimum 3–5 years of experience as a Fitness Trainer / Master Trainer / Corporate Trainer.
- Strong knowledge of fitness, nutrition, and personal training methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Proven ability to train on sales and soft skills.
- Energetic, motivational, and approachable personality.

KPIs (Key Performance Indicators)

- Trainer PT sales conversion % improvement post-training.
- Cross-sell/upsell contribution to gym revenue.
- Number of training sessions conducted monthly.
- Trainer evaluation scores & customer satisfaction scores.
- Reduction in trainer-related customer complaints.

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