▷ Immediate Start Customer Support Executive Jobs Opening in Axestrack software solution private limited at Jaipur-Others, JaipurLess
21 hours ago
Position Overview:The Customer Support Executive assists customers by addressing inquiries, resolving technical issues, and providing product or service information. They ensure customer satisfaction by troubleshooting problems, processing requests, and escalating complex cases as needed. Additionally, they document interactions, follow up on concerns, and contribute to improving support processes for a seamless customer experience.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries and provide assistance via phone, email, or chatIssue Resolution: Address and resolve customer issues with a focus on customer satisfaction.24x7 Availability: Work in a 24x7 shift environment to ensure continuous customer support coverage.Communication Skills: Demonstrate excellent verbal and written communication skills in English to effectively communicate with customers.Documentation: Maintain accurate and detailed records of customer interactions, including issues raised and resolutions provided.Product Knowledge: Develop a good understanding of the products and services to assist customers effectively.Collaboration: Collaborate with team members and other departments to resolve customer issues promptlyRequired Skills and Qualifications Education: Minimum 12th Pass; Graduation in any discipline preferred. Experience: 6–1 years in a customer service or client support role (freshers with good communication skills may also apply). Language Proficiency: Fluent in English; proficiency is a plus. Communication Skills: Excellent spoken and written communication; ability to explain technical or complex issues clearly. Computer Skills: Basic proficiency in MS Office, email, internet browsing, and CRM/ticketing tools (e.g., Freshdesk, Zendesk, Salesforce). Soft Skills: Empathy, patience, attention to detail, active listening, and the ability to remain calm under pressure.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position? Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
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Mis Executive
2 weeks ago
Jaipur, India Axestrack Full time**Axestrack Software Solution Pvt Ltd** is looking forward for MIS executive and open to welcome a versatile talent within team. If you want to expand the horizon, opportunity is open for you. The Basic responsibilities of MIS Executive will be: - Excellent hand on MS-Excel. - Prepare and submit MIS Report. - Daily, weekly and monthly MIS Reporting. -...
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Jaipur, India SAG Infotech private limited Full timeAbout the RoleWe are seeking a Technical Support Executive to join our team and provide expert technical assistance to our customers. This role requires a mix of excellent problem-solving skills, technical know-how, and customer service expertise. As a Technical Support Executive, you will be responsible for diagnosing, troubleshooting, and resolving...
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Executive
2 weeks ago
Jaipur, India Axestrack Software Solutions Pvt Ltd Full time**Axestrack Software Solutions Pvt. Ltd.** **JOB DESCRIPTION** **Position**:Operations Executive** Axestrack Software Solution Pvt Ltd looks forward to welcoming a versatile new member to our expanding team. We're looking for Operations Executive having good knowledge of client relations with good verbal and written communication skills. **Key Skill Set...
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Process Implementation Executive
2 weeks ago
Jaipur, Rajasthan, India Axestrack Software Solutions Full time US$ 40,000 - US$ 80,000 per yearPosition: Process Implementation ExecutiveLocation: Jaipur, RajasthanJob Type: Full TimeAbout Company: Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner's Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market...
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Customer Success Associate
2 weeks ago
Jaipur, India Axestrack Full time**Axestrack Software Solution Pvt Ltd** looks forward to welcoming a versatile new member to our expanding team. We’re looking for some talented B.Tech or MBA graduates. **Job Description**: The Basic responsibilities of Customer Success Associate will be: - Corporate experience preferably in Fleet Management/Telematics/GPS Solutions - Should be able to...
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Operations Executive
2 weeks ago
Jaipur, India Axestrack Full time**Axestrack Software Solution Pvt Ltd** looks forward to welcoming a versatile new member to our expanding team. We’re looking for Operations Executive having good knowledge of client relations with good verbal and written communication skills. **Key Skill Set Required: -** - Handling multiple stakeholders like client’s logistics team, truck drivers,...
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Content Marketing
2 weeks ago
Jaipur, India Axestrack Full time**Axestrack Software Solution Pvt Ltd** is looking forward for Content Marketing & SEO Executive and open to welcome a versatile talent within team. If you want to expand the horizon, opportunity is open for you. - You have a relevant experience in SEO (experience in B2B SaaS/e-commerce is a bonus) - Have experience optimizing at least one top-tier CMS...
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Jaipur, India Enser Communications Limited Full timeIntroduction We are seeking a professional and customer-oriented Customer Care Executive to join our team. The ideal candidate will handle customer complaints, provide resolutions as per SOP, and ensure high levels of customer satisfaction. This role is suitable for individuals who are excellent communicators in English and Hindi, patient, and able to follow...
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Jaipur, India Nataraj IronMart Private Limited Full timeJob Title: Office Staff Location: Jaipur, VKI Area. Openings: 15–20 Job Type: Full-time.Nataraj IronMart Pvt. Ltd. is a reputed company in the Steel Trading sector, we are expanding and looking to hire dedicated Office Staff to support our daily business operations.Job SummaryWe are looking for a reliable and well-organized Office Staff member to support...
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Digital Marketing Executive
4 days ago
Jaipur, India Axestrack Full time**Axestrack Software Solution Pvt Ltd** is looking forward for Digital Marketing Executive (CW/SEO/SM) and open to welcome a versatile talent within team. If you want to expand the horizon, opportunity is open for you. - You have a relevant experience of 3+ years (experience in B2B SaaS is a bonus) - Have experience optimizing at least one top-tier CMS...
