High Salary Customer Care Executive Jobs Opening in Enser Communications Limited at Jaipur-Others, JaipurLess
3 weeks ago
Introduction We are seeking a professional and customer-oriented Customer Care Executive to join our team. The ideal candidate will handle customer complaints, provide resolutions as per SOP, and ensure high levels of customer satisfaction. This role is suitable for individuals who are excellent communicators in English and Hindi, patient, and able to follow standard operating procedures (SOPs). Key Responsibilities 1. Customer Interaction & Support Handle inbound and outbound customer calls in English and Hindi. Provide timely and accurate solutions to customer queries in accordance with company SOPs. Address customer complaints with patience and professionalism. 2. Complaint Resolution Offer appropriate solutions and alternatives within defined time limits. Follow up with customers to ensure issues are resolved satisfactorily. Maintain a record of customer interactions, complaints, and resolutions in CRM or internal systems. 3. Adherence to Processes Follow company SOPs, guidelines, and policies while handling queries and complaints. Escalate unresolved or complex issues to supervisors as required. Ensure compliance with quality and service standards. 4. Record Keeping & Reporting Maintain accurate records of customer interactions, complaints, and resolutions. Prepare reports on common issues, trends, and customer feedback for management review. Provide insights and suggestions for improving customer service processes. 5. Shift & Team Coordination Be comfortable with rotational week-offs and flexible shifts as per operational requirements. Collaborate with team members to ensure seamless customer service delivery. Participate in training sessions to improve product knowledge and customer handling skills. Required Skills & Competencies Communication Skills: Fluent in English and Hindi, with clear and professional verbal communication. Customer Orientation: Friendly, empathetic, and problem-solving mindset. Process Adherence: Ability to follow SOPs and company policies accurately. Time Management: Resolve customer complaints within defined timelines. Record-Keeping Skills: Maintain accurate documentation of customer interactions. Teamwork: Ability to work collaboratively with peers and supervisors.More information about this Customer Care Executive JobPlease go through the below FAQs to get all answers related to the given Customer Care Executive jobWhat are the job requirements to apply for this Customer Care Executive job position? Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Customer Care Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Care Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Care Executive position? Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
12th Pass (HSE)
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Back Office Operation Executive
7 days ago
Mansarovar, Jaipur, Rajasthan, India Enser Communications Private Limited Full timeCompany Description: - Enser Communications Limited in Jaipur specializes in helping clients manage their Customer life cycle through BUSINESS PROCESS MANAGEMENT (BPM). Enser focuses on creating value-driven, vigorous, integrated, and efficient consumer-interaction processes in the Indian market. Their customized end-to-end consumer interaction solutions...
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Jaipur, India Fine Acers Private Limited Full time Property appreciation with robust and consistent cashback returns Annual complimentary stays at our luxurious resorts The privilege of hosting major event (including destination wedding - accommodation, venue and lawn only) at our resorts once in a lifetime without any additional charge of hiring venue. Hassle-free property maintenance with...
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Customer Care Executive
2 weeks ago
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Customer Care Executive
5 days ago
Jaipur, India Nandani Creation Limited (Jaipur Kurti) Full timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions. - Keep records of customer interactions, process customer accounts, and file documents. - Ask questions to understand customer requirements and grievances. - Enter and update customer information in the database. - Take and...
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Customer Care Executive
5 days ago
Jaipur, India Nandani Creation Limited (Jaipur Kurti) Full timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions. - Keep records of customer interactions, process customer accounts, and file documents. - Ask questions to understand customer requirements and grievances. - Enter and update customer information in the database. - Take and...
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Tele Caller/customer Care Executive Jaipur
2 weeks ago
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Jaipur, India Alliance Polysacks Full timeJob Title: Social Media Executive Location: Jaipur, Rajasthan Company: Alliance Polysacks Pvt. Ltd. Alliance Polysacks, a leading manufacturer of PP woven bags for cement, fertilizers, food products, and other industries, is looking for a creative and driven Social Media Executive to expand our digital footprint. If you have a flair for content creation, a...
