Customer Care Executive Jobs Opening in Enser Communications Limited at Jaipur-Others, JaipurLess
2 weeks ago
Introduction We are seeking a professional and customer-oriented Customer Care Executive to join our team. The ideal candidate will handle customer complaints, provide resolutions as per SOP, and ensure high levels of customer satisfaction. This role is suitable for individuals who are excellent communicators in English and Hindi, patient, and able to follow standard operating procedures (SOPs). Key Responsibilities 1. Customer Interaction & Support Handle inbound and outbound customer calls in English and Hindi. Provide timely and accurate solutions to customer queries in accordance with company SOPs. Address customer complaints with patience and professionalism. 2. Complaint Resolution Offer appropriate solutions and alternatives within defined time limits. Follow up with customers to ensure issues are resolved satisfactorily. Maintain a record of customer interactions, complaints, and resolutions in CRM or internal systems. 3. Adherence to Processes Follow company SOPs, guidelines, and policies while handling queries and complaints. Escalate unresolved or complex issues to supervisors as required. Ensure compliance with quality and service standards. 4. Record Keeping & Reporting Maintain accurate records of customer interactions, complaints, and resolutions. Prepare reports on common issues, trends, and customer feedback for management review. Provide insights and suggestions for improving customer service processes. 5. Shift & Team Coordination Be comfortable with rotational week-offs and flexible shifts as per operational requirements. Collaborate with team members to ensure seamless customer service delivery. Participate in training sessions to improve product knowledge and customer handling skills. Required Skills & Competencies Communication Skills: Fluent in English and Hindi, with clear and professional verbal communication. Customer Orientation: Friendly, empathetic, and problem-solving mindset. Process Adherence: Ability to follow SOPs and company policies accurately. Time Management: Resolve customer complaints within defined timelines. Record-Keeping Skills: Maintain accurate documentation of customer interactions. Teamwork: Ability to work collaboratively with peers and supervisors.More information about this Customer Care Executive JobPlease go through the below FAQs to get all answers related to the given Customer Care Executive jobWhat are the job requirements to apply for this Customer Care Executive job position? Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Customer Care Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Care Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Care Executive position? Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation. 12th Pass (HSE)
-
Jaipur, India Fine Acers Private Limited Full time Property appreciation with robust and consistent cashback returns Annual complimentary stays at our luxurious resorts The privilege of hosting major event (including destination wedding - accommodation, venue and lawn only) at our resorts once in a lifetime without any additional charge of hiring venue. Hassle-free property maintenance with...
-
Jaipur, India Anaagat HUmanpower Private Limited Full timeWe are seeking Customer Care Executive for various client processes across industries. The role involves handling customer queries, providing accurate information, resolving complaints, and ensuring a positive customer experience across voice, chat, and email support. Qualifications (varied as per process requirements): Minimum 12th pass / Graduate / Post...
-
Jaipur, India QOPTUM PRIVATE LIMITED Full timeJob Summary: We are looking for enthusiastic Telesales Executives to join our growing team. You will be responsible for making daily outbound calls to customers, promoting products/services, and achieving sales targets. If you have good communication skills, confidence on calls, and a target-driven mindset, this role is for you. Key Responsibilities: Make...
-
Jaipur, India School Darpan Full timeWe urgently require Sales Executives for Software Sales For Our IT Company. Preferred Candidate With good communication Skills.We're expanding our team and looking for passionate individuals to join us.Open Positions:✅ Sales And Marketing Executive✅ Tele Caller ✅ Backend Support Location: B-62, Narayan Vihar, Jaipur – 302020 Contact: +91- /...
-
Jaipur, India Alliance Polysacks Full timeJob Title: Social Media Executive Location: Jaipur, Rajasthan Company: Alliance Polysacks Pvt. Ltd. Alliance Polysacks, a leading manufacturer of PP woven bags for cement, fertilizers, food products, and other industries, is looking for a creative and driven Social Media Executive to expand our digital footprint. If you have a flair for content creation, a...
-
Jaipur, India Fixl Solutions Full timeJob Title: Graphic DesignerExperience: 1–2 YearsLocation: Jaipur (On-site)Company: Fixl SolutionsJoining: ImmediateAbout the Role:Fixl Solutions is seeking a talented Graphic Designer with 1–2 years of experience to bring creative ideas to life. If you have a passion for animation, video editing, and design, and want to contribute to impactful visual...
-
Customer Care Executive
2 weeks ago
Jaipur, Rajasthan, India Webrocks Full time**Job openings for customer care executive in jaipur**: Home **›**Current Jobs **›** Job openings for customer care executive in jaipur - Customer Care ExecutiveJaipur Location:Jaipur - Experience- 0 - 1 Years- Salary- 1 Lac 25 Thousand To 2 Lac 50 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Key Skills- Customer Care Executive...
-
Jaipur, India The jaipur cafe Full timeJob Summary: We are seeking an experienced South Indian Cook to join our culinary team. The ideal candidate will have a deep knowledge of South Indian cuisine, with expertise in preparing traditional dishes such as dosas, idlis, vadas, sambar, rasam, and other regional specialties. The South Indian Cook will be responsible for creating high-quality dishes,...
-
Jaipur, India Votewave Consultancy Full timeLocation: Jaipur, Rajasthan Employment Type: Full-time Experience: 0–2 years Salary: As per industry standards + incentives About Votewave ConsultancyVotewave Consultancy is a fast-growing political and marketing consulting firm now expanding its services into the education sector. We work with educational institutions, coaching centres, and edtech...
-
Jaipur, India Skb associate Full timeWe are seeking an enthusiastic and result-oriented Telecaller to join our dynamic team. The ideal candidate will be responsible for making outbound calls, receiving inbound inquiries, generating leads, and converting them into potential customers. This role requires excellent communication skills, persuasive ability, and a positive attitude to build strong...
