Technical Support Executive Jobs Opening in SAG Infotech private limited at Jaipur-Others, JaipurLess
3 weeks ago
About the RoleWe are seeking a Technical Support Executive to join our team and provide expert technical assistance to our customers. This role requires a mix of excellent problem-solving skills, technical know-how, and customer service expertise. As a Technical Support Executive, you will be responsible for diagnosing, troubleshooting, and resolving technical issues related to our products or services.You will play a critical role in maintaining customer satisfaction by providing timely and accurate support, resolving queries, and ensuring the smooth operation of the company's products and services. This position is ideal for candidates who are passionate about technology, have strong communication skills, and enjoy helping others.Roles and ResponsibilitiesProvide technical customer support through phone calls, emails, or chats to resolve customer queries related to software products.Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques.Collaborate with internal teams to resolve complex issues that require escalation.Document customer interactions using CRM software for accurate tracking and reporting purposes.Maintain a high level of professionalism while communicating with customers.Desired Candidate Profile0-3 years of experience in similar industry.Strong communication skills (verbal & written) for effective interaction with customers.Basic knowledge of computer hardware, networking fundamentals, and operating systems.Role Category: Technical Support - Voice / BlendedIndustry Type: IT Services & ConsultingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentMore information about this Technical support Executive JobPlease go through the below FAQs to get all answers related to the given Technical support Executive jobWhat are the job requirements to apply for this Technical support Executive job position? Ans: A candidate must have a minimum of 0 to 3 year experience as an Technical support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, BCA, BE/B.Tech, BSc, CS What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Technical support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Technical support Executive position? Ans: There are immediate 1 job openings for Technical support Executive in our Organisation.
Diploma, BCA, BE/B.Tech, BSc, CS
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Jaipur, India SAG Infotech Private Limited Full timeBusiness Development Job descriptionPrimary JobLead Generation, business growth though calls, social media & New Lead for the CompanyContacting potential clients via email, chat, phone and other mediumsProvide Online software demonstration, installation and self-support to the clientsImprovement in customer satisfaction.Follow ups and after sales support...
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Artificial Intelligence Engineer
1 week ago
Jaipur, Rajasthan, India SAG Infotech Pvt Ltd Full timeSAG Infotech Private is a Jaipur based IT development and service company that specializes in accounting software products and services Founded in 1999 Our organization is committed to providing high-quality accounting software and service for professionals like Chartered Accountants CA Company Secretaries CS HR Managers and more Our software ...
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Jaipur, India Fine Acers Private Limited Full time Property appreciation with robust and consistent cashback returns Annual complimentary stays at our luxurious resorts The privilege of hosting major event (including destination wedding - accommodation, venue and lawn only) at our resorts once in a lifetime without any additional charge of hiring venue. Hassle-free property maintenance with...
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SAG Infotech
1 week ago
Jaipur, Rajasthan, India SAG InfoTech Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 6,00,000 per yearAbout the Role : We are hiring a proactive and technically skilled Tech Support Specialist (L1/L2) to provide front-line support for hardware and software issues. The ideal candidate will be responsible for resolving desktop-level technical problems and assisting users via phone and remote tools. Key Responsibilities : - Provide Level 1 and Level 2...
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Jaipur, India Axestrack software solution private limited Full timePosition Overview:The Customer Support Executive assists customers by addressing inquiries, resolving technical issues, and providing product or service information. They ensure customer satisfaction by troubleshooting problems, processing requests, and escalating complex cases as needed. Additionally, they document interactions, follow up on concerns, and...
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SAG Infotech
1 week ago
Jaipur, Rajasthan, India SAG InfoTech Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob description : - Design, develop, test, and maintain scalable web applications using Angular (version with Typescript. - Collaborate with cross-functional teams to identify requirements and implement solutions that meet business needs. - Ensure high-quality code by following best practices, coding standards, and testing methodologies. - Troubleshoot...
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SAG Infotech
1 week ago
Jaipur, Rajasthan, India SAG InfoTech Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJob Overview : We are looking for a skilled Java Developer with strong expertise in Core Java and related backend technologies. The ideal candidate will have experience in building and maintaining robust server-side applications and working with financial or enterprise systems. Key Responsibilities : - Design, develop, and maintain backend...
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Artificial Intelligence Engineer
7 days ago
Jaipur, India Sag Infotech Pvt. Ltd Full timeSAG Infotech Private is a Jaipur based IT development and service company that specializes in accounting software products and services. Founded in 1999, Our organization is committed to providing high-quality accounting software, and service for professionals like Chartered Accountants (CA), Company Secretaries (CS), HR Managers, and more. Our software,...
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Artificial Intelligence Engineer
7 days ago
Jaipur, India Sag Infotech Pvt. Ltd Full timeSAG Infotech Private is a Jaipur based IT development and service company that specializes in accounting software products and services. Founded in 1999, Our organization is committed to providing high-quality accounting software, and service for professionals like Chartered Accountants (CA), Company Secretaries (CS), HR Managers, and more. Our...
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Jaipur, India QOPTUM PRIVATE LIMITED Full timeJob Summary: We are looking for enthusiastic Telesales Executives to join our growing team. You will be responsible for making daily outbound calls to customers, promoting products/services, and achieving sales targets. If you have good communication skills, confidence on calls, and a target-driven mindset, this role is for you. Key Responsibilities: Make...
