Associate General Manager

Associate General Manager - Vista Signature Experiences Location: Mumbai About Us StayVista is India’s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India. Why Work With Us? At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As an Associate General Manager at StayVista, you’ll be responsible for coordinating closing meals for events while ensuring that all dietary preferences and requirements are met. In the pre-sale phase, you will support clients by providing tailored F&B options that align with their event goals and budgets. Your role will involve liaising with clients, vendors, and internal teams to gather requirements and propose suitable food and beverage solutions. You will also provide guidance and recommendations on event logistics, menu planning, and related queries. Working closely with the Events & Experiences team, you will ensure seamless coordination from pre-sale through event execution and post-event follow-up. Additionally, you will maintain accurate records of event bookings, contracts, communications, and F&B details, while assisting with reporting to track event budgets, F&B orders, client requests, and overall event performance. About You - 7-10 years relevant sales experience in the events or hospitality industry, with a proven track record of achieving sales targets and building strong client relationships. - In-depth understanding of the events industry/Travel industry, including familiarity with event planning, conferences, exhibitions, and related services. Knowledge of the hospitality sector and accommodation booking processes is highly desirable. - Excellent verbal and written communication skills to effectively engage with clients, present proposals, and negotiate contracts. - Strong sales and business development skills, including lead generation, prospecting, and closing deals. Exceptional interpersonal skills with the ability to build and maintain long-term client relationships. - Proactive and self-driven individual with a strong work ethic and a passion for exceeding targets. Ability to work independently and as part of a team, with a goal-oriented mindset. - Willingness to travel occasionally for Stayvista events, and conferences. - Graduate or post-graduate from a relevant field, preferably in hospitality. - This position includes tasks supporting Owner and Guest Management, as determined by organizational needs Bonus Points - These are non-essential, but a bonus if you have them - Experience in designing or managing large-scale F&B operations for corporate events, weddings, or premium hospitality brands Key Metrics: What you will drive and achieve - Event Closure TAT - Client Satisfaction Score - Revenue Conversion Rate Our Core Values: Are you a CURATER? - Curious: Here, your curiosity fuels innovation. - User-Centric: You’ll anticipate the needs of all our stakeholders and exceed expectations. - Resourceful: You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. - Aspire: Keep learning, keep growing—because we’re all about continuous improvement. - Trust: Trust is our foundation. You’ll work in a transparent, reliable, and fair environment. - Enjoy: We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies – How We Work Together - Business Acumen: You grasp the basics of our company, customers, and services, always thinking ahead in your work. You’re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. - Change Management: You’re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. - Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. - Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. - Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. - Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You’re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. - Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. - Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively. StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.