Deputy General Manager

1 week ago

Salem, India P&O Ferries Full time

Job Category Park Operations Degree Level Master s Degree Job Purpose Objective To lead and oversee the end-to-end operations of the Free Trade and Warehousing Zone FTWZ ensuring strategic alignment operational excellence safety statutory compliance and customer satisfaction The role is pivotal in driving efficiency productivity and cost optimization while fostering strong stakeholder relationships and contributing to the long-term business growth Key responsibilities Developing strategic direction and standards with a long -term perspective and oversee all day-to-day FTWZ service operations Managing safety leading a large work force liaising with customers FTWZ users and stake holders across levels Maintain the operations in the most effective and efficient manner Devising ways to minimize cost and improve productivity to achieve Budgeted Volumes Monitoring Legal statutory and operational requirements Act as catalyst in assuming and demonstrating the shareholders value and reflect on our principles demonstrating an ability to respond to emergencies with speed Analyzing daily weekly monthly reports to monitor effectiveness of procedural changes Build strong value driven relationship with external agencies customers as per their and trade demand Contributing to continuous organizational improvement with a forward vision of resource requirement Track market trend and advise corrective measures to enhance business Support Commercial team in understanding customers operational requirements and provide them most optimal solution Manage and maintain various Contracts Adhere to Quality Health Safety and Environment and Security policy and procedures QUALIFICATIONS COMPETENCIES Skills and Competencies Experience in managing operations of common user grade A warehouses proven management skills in high technology environment demanding high speed operations with emphasis on customer satisfaction and cost parameters Advance knowledge and know-how of Warehouse management systems Good interpersonal skills for effective and efficient communication Stakeholder Internal HODs External Customers Regulatory Authorities Vendors and Service Providers Industry Bodies Trade Associations Educational Qualification min Any Master s degree with engineering background with an in depth understanding of warehousing operations Preferred Certifications if any Six Sigma certifications WH Management courses and trainings are desirable Range Min no of years - of overall Experience required Min no of years of Industry specific experience required if any the industry type Around 15-20 years of experience of which at least 5 years at a senior management role 15 years

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