Assistant Restaurant Manager Hiex-maatp

2 days ago


India IHG Hotels & Resorts Full time

Job Category Hotel-Food and Beverage Key Responsibilities Operational Responsibilities Assist in managing daily restaurant operations including breakfast lunch and dinner service as applicable Ensure that all F B services adhere to Holiday Inn Express brand standards hygiene and safety procedures Supervise service staff and ensure prompt courteous and efficient service to guests Handle guest feedback professionally resolving complaints quickly to maintain guest satisfaction Support inventory control ordering and stock rotation of food beverages and supplies Coordinate with the kitchen team to ensure smooth service and communication between departments Ensure compliance with HACCP FSSAI and other relevant food safety standards Oversee the cleanliness and maintenance of the restaurant buffet and back areas People Management Assist in scheduling training and evaluating F B team members Foster a positive and professional work environment aligned with IHG True Hospitality values Lead by example in grooming guest interaction and service standards Encourage teamwork and ensure clear communication among the team Guest Experience Quality Monitor guest satisfaction levels and implement corrective actions where necessary Support implementation of guest service programs and brand initiatives Conduct daily briefings to review service quality guest feedback and operational updates Financial Administrative Assist in achieving departmental revenue and cost targets Ensure accurate billing cash handling and reporting in coordination with the finance team Support the Restaurant Manager in preparing performance reports forecasts and budgets



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