
▷ 3 Days Left: Desktop Engineer
5 days ago
Job Description
Description
We are seeking a skilled Desktop Engineer to join our team in Mulund. The ideal candidate will have 2-7 years of experience in desktop support and be able to handle a range of responsibilities with ease.
Responsibilities
- Provide technical support for desktop and laptop computers, printers, and other peripherals
- Diagnose and resolve hardware and software issues, including network connectivity problems
- Install, configure, and maintain desktop operating systems and software applications
- Perform routine maintenance and upgrades on hardware and software
- Manage inventory of hardware and software assets
- Collaborate with other IT staff to troubleshoot and resolve complex issues
- Develop and maintain documentation of IT procedures and policies
- Provide training and support to end-users as needed
Skills and Qualifications
- 2-7 years of experience in desktop support
- Bachelor's degree in Computer Science or related field
- Strong technical knowledge of Windows operating systems and Microsoft Office
- Experience with desktop imaging and deployment tools, such as SCCM
- Knowledge of Active Directory and Group Policy
- Ability to troubleshoot and resolve hardware and software issues
- Excellent communication and customer service skills
- Strong problem-solving and analytical skills
- Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or Microsoft Certified Solutions Associate (MCSA) are a plus
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