Desktop and Data Center Engineer
5 days ago
As a Desktop and Data Center Engineer you will plays a crucial role in maintaining the technological infrastructure that supports trading operations. Below is a detailed job description for such a position:
The Desktop and Data Center Engineer will be responsible for managing and maintaining the desktop infrastructure. This role requires a blend of technical skills, problem-solving abilities, and a keen understanding of the fast-paced trading environment. The Desktop Engineer will ensure that all desktop systems are running smoothly, efficiently, and securely, providing prompt support to traders and other staff.
Key Responsibilities:
Server / Desktop Support:
Provide first and second-level support for desktop hardware, software, and peripheral issues.
- Troubleshoot and resolve issues related to operating systems (Windows, Linux), applications, and network connectivity.
- Respond to and resolve support tickets in a timely manner, ensuring minimaldisruption to trading operations.
- System Maintenance and Administration:
- Perform regular maintenance and updates on Server / desktop systems, including patch management and software upgrades.
- Manage Server / desktop security, including antivirus updates, endpoint protection, and compliance with security policies.
Monitor and optimize Server /desktop performance, identifying and addressing potential bottlenecks or issues.
Deployment and Configuration:
Install, configure, and deploy desktop systems and applications for new andexisting users.
- Maintain and manage desktop images and deployment tools.
Configure and manage user profiles, access rights, and group policies.
Collaboration and Communication:
Work closely with network and server teams to ensure seamless integration of desktop systems with backend infrastructure.
- Communicate effectively with traders and other staff to understand their technical needs and provide appropriate solutions.
- Document technical procedures, configurations, and troubleshooting steps for future reference.
- Project Involvement:
- Participate in IT projects related to desktop infrastructure, including hardware refreshes, software rollouts, and system migrations.
- Assist in the evaluation and implementation of new technologies that can enhance desktop performance and user experience.
Required Skill:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 3+ years of experience in desktop support, preferably within a financial services or trading environment.
- Proficiency in Windows, and Linux operating systems.
- Strong knowledge of desktop hardware, networking concepts, and common enterprise applications.
- Familiarity with scripting and automation (e.g., PowerShell, Bash) is a plus.
Desired Skill:
- Experience with high-frequency trading firms or a similar fast-paced environment is highly desirable.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work effectively under pressure and in a fast-paced environment.
Shift Timings: 8:30 AM to 5:30 PM and 3:00 PM to 12:00 AM (Monday to Saturday).
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