Desktop and Data Center Engineer

5 days ago

Mumbai, Maharashtra, India iRage Full time ₹ 5,00,000 - ₹ 12,00,000 per year

As a Desktop and Data Center Engineer you will plays a crucial role in maintaining the technological infrastructure that supports trading operations. Below is a detailed job description for such a position:

The Desktop and Data Center Engineer will be responsible for managing and maintaining the desktop infrastructure. This role requires a blend of technical skills, problem-solving abilities, and a keen understanding of the fast-paced trading environment. The Desktop Engineer will ensure that all desktop systems are running smoothly, efficiently, and securely, providing prompt support to traders and other staff.

Key Responsibilities:

  • Server / Desktop Support:

  • Provide first and second-level support for desktop hardware, software, and peripheral issues.

  • Troubleshoot and resolve issues related to operating systems (Windows, Linux), applications, and network connectivity.
  • Respond to and resolve support tickets in a timely manner, ensuring minimaldisruption to trading operations.

- System Maintenance and Administration:

  • Perform regular maintenance and updates on Server / desktop systems, including patch management and software upgrades.
  • Manage Server / desktop security, including antivirus updates, endpoint protection, and compliance with security policies.

  • Monitor and optimize Server /desktop performance, identifying and addressing potential bottlenecks or issues.

  • Deployment and Configuration:

  • Install, configure, and deploy desktop systems and applications for new andexisting users.

  • Maintain and manage desktop images and deployment tools.

  • Configure and manage user profiles, access rights, and group policies.

  • Collaboration and Communication:

  • Work closely with network and server teams to ensure seamless integration of desktop systems with backend infrastructure.

  • Communicate effectively with traders and other staff to understand their technical needs and provide appropriate solutions.
  • Document technical procedures, configurations, and troubleshooting steps for future reference.

- Project Involvement:

  • Participate in IT projects related to desktop infrastructure, including hardware refreshes, software rollouts, and system migrations.
  • Assist in the evaluation and implementation of new technologies that can enhance desktop performance and user experience.

Required Skill:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 3+ years of experience in desktop support, preferably within a financial services or trading environment.
  • Proficiency in Windows, and Linux operating systems.
  • Strong knowledge of desktop hardware, networking concepts, and common enterprise applications.
  • Familiarity with scripting and automation (e.g., PowerShell, Bash) is a plus.

Desired Skill:

  • Experience with high-frequency trading firms or a similar fast-paced environment is highly desirable.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work effectively under pressure and in a fast-paced environment.

Shift Timings: 8:30 AM to 5:30 PM and 3:00 PM to 12:00 AM (Monday to Saturday).

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