▷ Urgent Search Senior Manager Digital Product Development Loyalty Programs

You want more out of a career A place to share your ideas freely - even if they re daring or different Where the true you can learn grow and thrive At Verizon we power and empower how people live work and play by connecting them to what brings them joy We do what we love - driving innovation creativity and impact in the world Our V Team is a community of people who anticipate lead and believe that listening is where learning begins In crisis and in celebration we come together - lifting our communities and building trust in how we show up everywhere always Want in Join the VTeamLife What you ll be doing We are seeking an innovative and customer-centric Senior Manager Digital Product Development Loyalty Programs to lead the strategy roadmap and execution for our loyalty program s digital experience This role is passionate about customer retention personalization and building engaging digital products that drive sustained value for our users and the business Additionally you will be defining the digital features and functionalities of our loyalty program ensuring a seamless and rewarding experience across all digital touchpoints This role will manage a small team to build the vision strategy and roadmap for a portfolio of products services within the loyalty program with the ultimate goal of creating a scalable and sustainable business line and meeting the company s strategic objectives Strategic Thinking Planning Defining product vision mission and long-term goals Establishing a clear and compelling direction for the product portfolio that aligns with overall business objectives Developing product roadmaps and strategic initiatives Translating the product vision into concrete actionable plans and timelines for product development and launch Prioritizing features and initiatives based on business value and user impact Making informed decisions about what to build and when considering both the potential return on investment and the benefit to the end-user Market Analysis Research Continuously monitoring the market for emerging trends analyzing competitor strategies and offerings and deeply understanding the evolving needs and behaviors of customers Designing and executing various research methods including surveys interviews focus groups and data analysis to gather actionable insights Identifying unmet customer needs or underserved market segments that can be addressed with new products or services and identifying potential areas for growth Financial modeling and forecasting Creating financial projections for new products or initiatives assessing potential ROI and managing budgets effectively Ensuring that product decisions contribute directly to the achievement of broader company goals and priorities Customer Empathy User Experience UX Applied understanding of customers their pain points and desires Translating user needs into product features Utilizing best practices in user interface design usability and the human-centered approach to problem-solving Data Analysis Decision Making Collecting analyzing and interpreting product performance data Using various data sources to track product usage identify trends and measure success metrics Using software and techniques for data manipulation visualization and interpretation Communication Influence Articulating complex product strategies clearly and concisely to diverse audiences Tailoring communication style and content to effectively engage with technical teams senior leadership marketing and sales Building consensus and influencing stakeholders across different departments Negotiating persuading and gaining buy-in from various internal teams to ensure successful product execution Technical Aptitude Collaborating effectively and bridging the gap between business strategy and technical implementation fostering strong partnerships with development teams Innovation Creativity Thinking outside the box to identify novel solutions and opportunities Capacity to generate new ideas challenge existing assumptions and explore unconventional approaches Adapting to changing market conditions and technological advancements remaining agile and proactive in responding to shifts in the industry landscape and embracing new technologies What we re looking for You ll need to have Bachelor s degree or four or more years of work experience Six or more years of relevant experience required demonstrated through one or a combination of work and or military experience or specialized training Experience in digital product management with a strong focus on consumer-facing digital products Experience with agile development methodologies Scrum Kanban Even better if you have one or more of the following Master s or Bachelor s degree in Business Marketing Information Systems Computer Science or a related field Experience with loyalty platforms marketing automation tools and or analytics platforms Familiarity with product development lifecycles and agile methodologies Working knowledge of the stages involved in bringing a product to market and experience working within agile frameworks e g Scrum Kanban Understanding of underlying technologies and their implications for product development Ability to grasp technical concepts and understand how technology choices impact product features and capabilities Strong presentation and data-driven storytelling skills Strong analytical skills with the ability to interpret data identify trends and make data-driven decisions Excellent communication interpersonal and presentation skills Ability to thrive in a fast-paced dynamic environment and manage multiple priorities effectively Deep understanding of customer loyalty principles personalization strategies and user experience best practices Proven track record of successfully launching and scaling digital products that drive measurable business outcomes If Verizon and this role sound like a fit for you we encourage you to apply even if you don t meet every even better qualification listed above Where you ll be working In this hybrid role you ll have a defined work location that includes working from home and a minimum of three days per week in the office which will be set by your manager Employees are responsible for maintaining compliance with hybrid work policies Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics Benefits and Compensation Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon From health and wellness benefit options including medical dental vision short and long term disability basic life insurance supplemental life insurance AD D insurance identity theft protection pet insurance and group home auto insurance We also offer a matched 401 k savings plan stock incentive programs up to 8 company paid holidays per year and up to 6 personal days per year parental leave adoption assistance and tuition assistance plus other incentives we ve got you covered with our award-winning total rewards package Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc Newly hired employees receive up to 15 days of vacation per year which grows with additional service For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances The salary will vary depending on your location and confirmed job-related skills and experience This is an incentive based position with the potential to earn more For part-time roles your compensation will be adjusted to reflect your hours The annual salary range for the location s listed on this job requisition based on a full-time schedule is 136 500 00 - 238 000 00 The annual salary range for the New York location s listed on this job requisition based on a full-time schedule is 136 500 00 - 238 000 00 Save Saved Open sharing options Share Related Jobs Save Saved Basking Ridge New Jersey 1 other location Product Save Saved Basking Ridge New Jersey 1 other location Product Save Saved Basking Ridge New Jersey Product Connect with the best and brightest to help innovate and operate some of the world s largest platforms and networks Stay in touch Even if you re not a V Teamer yet we d love to keep you in the loop We can t help it-connection is kind of our thing So be sure to sign up to become part of our network