Customer Retention Executive-LAP

2 days ago


Agra, Uttar Pradesh, India Sbfc Finance Full time
Job Description

Roles and Responsibilities

A retention expert's primary responsibility is tocreate a positive environment for customers and create solutions to common pain points as they arise. They focus on leveraging loyalty, engagement, and satisfaction to build lasting relationships between companies and customers.

- Manage customer retention through effective communication, issue resolution, and process improvements.
- Identify and resolve issues promptly to prevent churn and improve overall customer satisfaction.
- Collaborate with internal teams to implement process improvements that enhance the overall customer experience.
- Develop strong relationships with customers by understanding their needs and providing personalized support.
- Analyze data to identify trends and areas for improvement in customer retention strategies.

  • Agra, Uttar Pradesh, India SBFC Finance Full time US$ 60,000 - US$ 1,20,000 per year

    A retention expert's primary responsibility is to create a positive environment for customers and create solutions to common pain points as they arise. They focus on leveraging loyalty, engagement, and satisfaction to build lasting relationships between companies and customers.

  • Executive Leader

    2 weeks ago


    Agra, Uttar Pradesh, India beBeeRetention Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title: Executive Leader - Retention & GrowthWe are seeking a seasoned professional with 10+ years in corporate sales, specializing in retention, cross-selling and upselling within Employee Health & Benefits and SaaS domains.This role requires driving business growth through strategic partnerships, customer engagement and revenue generation. Experience...


  • Agra, Uttar Pradesh, India beBeeCustomerRetention Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Key Account Manager OpportunityWe are looking for a skilled Key Account Manager to oversee our CRM campaigns and customer retention initiatives. The ideal candidate will have a strong background in segmentation, personalization, and journey mapping.ResponsibilitiesDevelop and execute comprehensive CRM strategies to drive customer loyalty and...


  • Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,20,00,000

    We are seeking a skilled Customer Retention Specialist to join our team. In this role, you will play a pivotal part in driving customer satisfaction and loyalty.Key ResponsibilitiesManage customer retention through effective communication, issue resolution, and process improvements.Identify and resolve issues promptly to prevent churn and improve overall...

  • Retention Specialist

    2 weeks ago


    Agra, Uttar Pradesh, India beBeeRetention Full time ₹ 9,25,000 - ₹ 13,55,000

    Key Roles and Responsibilities:As a Retention Specialist, you will be responsible for driving user retention and reactivation efforts across our music streaming platform. This is an exceptional opportunity to leverage your analytical skills, creativity, and problem-solving abilities to design and execute data-driven campaigns that deliver tangible...


  • Agra, Uttar Pradesh, India beBeeRetention Full time ₹ 60,00,000 - ₹ 1,00,00,000

    About UsWe are a leading natural beauty and wellness company with global certifications and clinical proof backing every product.Our company is India's No.1 hair oil brand on Amazon.Role OverviewWe are looking for an Assistant Manager to focus on customer lifecycle management, personalization, loyalty, and repeat purchase growth across digital channels using...


  • Agra, Uttar Pradesh, India beBeeMarketing Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a proactive and detail-oriented CRM professional to join our Business Team. In this role, you will be responsible for managing customer relationship management systems, executing CRM campaigns, analyzing customer data, and supporting the business team in enhancing customer engagement, retention, and growth strategies.Job SummaryAbout the...


  • Agra, Uttar Pradesh, India beBeeRetention Full time ₹ 9,00,000 - ₹ 10,95,000

    Customer Retention SpecialistAs a seasoned customer retention specialist, you will play a pivotal role in cultivating meaningful relationships with customers and driving subscription purchases. This dynamic 6-month contract position requires an individual with exceptional communication and negotiation skills to excel in this capacity.This specialized role...


  • Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000

    Job OverviewWe are seeking a seasoned Customer Relationship Strategist to join our team. In this role, you will be responsible for developing and implementing strategies to improve customer loyalty and retention.The ideal candidate will have excellent analytical skills, experience in data analysis, and the ability to work effectively with sales teams.Key...


  • Agra, Uttar Pradesh, India beBeecustomerSuccess Full time ₹ 6,00,000 - ₹ 10,00,000

    Customer Success Manager Job Summary:We are seeking a seasoned professional to manage customer relationships and drive business growth. The ideal candidate will have a proven track record in customer success, retention, and expansion.Main Responsibilities:Identify opportunities to increase revenue through upselling and cross-sellingDevelop and execute...