Client Servicing

4 weeks ago

Palakkad, India TopHat HR Full time

About Us: Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services. Our client is: Fastest growing advertising agency in Canada, they pride themselves in making businesses stand out in a big way. Digital marketing is second nature to them. Their team works collaboratively to design effective solutions for clients across a spectrum of services, such as SEO, SEM, and SMM, reputation management and brand creation. They work with homegrown businesses to national enterprises to help improve their ROI through strategic marketing with their Digital Marketing Experts Why work with our client: PERMANENT WORK FROM HOME Shift- 7:30 PM- 3:30 AM (IST) DIGITAL MARKETING SPECIALIST Salary- Up to 75k (INR) About the Role: We are looking for a proactive and detail-oriented professional to join our team as a Client Servicing & Project Manager. In this role, you will act as the bridge between our clients and internal teams, ensuring seamless project execution, strong client relationships, and measurable business outcomes. Key Responsibilities: Client Servicing & Account Management: - Act as the point of contact for assigned clients, building strong and long-term relationships. - Understand client requirements, business goals, and challenges to provide tailored digital marketing solutions. - Present campaign strategies, reports, and performance updates to clients in a clear and professional manner. - Handle client queries, resolve issues promptly, and ensure high levels of client satisfaction. Project Management: - Oversee end-to-end execution of digital marketing projects (SEO, PPC, Social Media, Content, Email Marketing, Web Development, etc.). - Coordinate with internal teams (creative, content, design, SEO, paid ads, development) to ensure deliverables are met within timelines and budgets. - Monitor project progress, track KPIs, and share regular updates with both clients and internal stakeholders. - Ensure documentation of client requirements, project scope, and deliverables. Strategic & Operational Support: - Identify opportunities for account growth through upselling/cross-selling digital marketing services. - Conduct competitor and industry research to bring fresh ideas to client campaigns. - Ensure campaigns follow best practices, meet quality standards, and align with client objectives. - Support internal process improvements to strengthen client servicing and operational efficiency. Requirements: - Bachelor’s degree in Marketing, Business, Communications, or related field. - 2–4 years of experience in client servicing / account management / project management, preferably in a digital marketing agency. - Strong understanding of digital marketing channels (SEO, SEM, Social Media, Content, Web). - Excellent communication, presentation, and relationship-building skills. - Strong organizational and multitasking abilities with attention to detail. - Proficiency in project management tools (e.g., Trello, Asana, Teamwork, Basecamp) is a plus. We are an equal opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process.

  • Client Services Representative

    4 days ago

    Palakkad, India Ansari Corporate Full time

    Company DescriptionAnsari Corporate is a reputable consultancy firm based in Noida, India, with over a decade of expertise in the financial services and management consultancy industry. Known for delivering exceptional auditing and tax consultancy solutions, Ansari Corporate has established itself as a trusted partner for businesses. The firm is dedicated to...

  • Senior Client Servicing Expert

    1 week ago

    palakkad, India beBeeClientServicing Full time

    Senior Client Servicing ProfessionalWe seek a skilled Senior Client Servicing Executive to excel in our operations. The successful candidate will be responsible for executing day-to-day operational works as needed.Key Responsibilities:Demonstrate excellent written, verbal, and presentation skills.Ensure accuracy with strong grammar, vocabulary, and attention...

  • Senior Executive Client Servicing

    1 week ago

    palakkad, India Goldmine Advertising Full time

    Hi, Goldmine Advertising is on a lookout for a Senior Client Servicing Executive. Position Summary:The required candidate will be utilised to execute the day-to-day operational works for various accounts as and when needed.Job Requirements:-Communication Skills: Demonstrate excellent written, verbal, and presentation abilities.-Detail-Oriented: Ensure...

  • Client Service Consultant

    1 week ago

    Palakkad, Kerala, India Thanima Farm Life Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Ensure client satisfaction through timely delivery and quality work* Collaborate with cross-functional teams on project execution* Manage client relationships from initial contact to contract signingFood allowanceOver time allowanceHealth insuranceEmployee state insuranceLife insuranceAnnual bonusSales incentivesReferral bonusLeave...

  • Director of Client Experience

    2 weeks ago

    palakkad, India beBeeDelivery Full time

    Service Delivery ManagerThe primary objective of the Service Delivery Manager role is to establish and maintain key relationships with clients. Key responsibilities include delivering exceptional service assurance, coordinating closely with internal technical teams on behalf of clients, providing generalist cyber consultancy services, and identifying new...

  • Client Relationship Executive

    4 days ago

    Palakkad, Kerala, India Finovest Group Full time

    Finovest Group is seeking a dynamic and customer-focused Client Relationship Executive to join our growing teamThe ideal candidate will have excellent communication and convincing skills, along with sound knowledge of financial products such as Recurring Deposits (RDs), Fixed Deposits (FDs), Gold Loans, and related servicesThis role involves building and...

  • Client Value Strategist

    5 days ago

    palakkad, India beBeeUpseller Full time

    Job TitleAssistant ManagerKey Responsibilities:Boost customer value through strategic selling and retention strategies. Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features or advanced solutions that meet their evolving needs.Promote complementary telecom services such as data packages, cloud solutions, VoIP and...

  • Cybersecurity Services Leader

    1 week ago

    palakkad, India beBeeCybersecurity Full time

    Service Delivery ProfessionalDelivering exceptional service to our clients is paramount. We are seeking a skilled Service Delivery Manager to join our team on a full-time permanent basis.The ideal candidate will possess excellent communication skills, be able to build strong relationships with internal stakeholders and external clients, and have a deep...

  • Senior Client Partnership Specialist

    2 weeks ago

    palakkad, India beBeeAccountManager Full time

    Job Description:A key member of our team, the Account Manager plays a pivotal role in client partnerships and delivery interfaces across regions (AMS, EMEA, APAC). By combining client relationship management, production intelligence, and delivery governance, they ensure seamless collaboration and successful project outcomes.The ideal candidate will have...

  • Lead Client Solutions Specialist

    5 days ago

    palakkad, India beBeeTechnicalAccountManager Full time

    About the RoleThis role is pivotal in safeguarding our assets, data and reputation in the industry.We are seeking a skilled professional to manage and oversee technical needs for clients/customers along with promoting a positive vision for growth and success.Key Responsibilities:Manage existing key accounts to drive revenue and retentionInvestigate and solve...