End User Computing

About IntellismithIntellismith founded in 2019 is a dynamic HR service and technology startup Our mission is to tackle India s employability challenges head-on Currently we operate two key lines of business recruiting and outsourcing With teams based in Noida Chennai Mumbai and Bangalore we collaborate with top brands in the BFSI and IT sectors As we chart our growth trajectory we re transitioning from a service-centric model to a product-focused company Our journey involves building a cutting-edge skilling platform to empower Indian youth with domain-specific training making them job-ready for the competitive market Why Join Intellismith Impactful Mission Be part of a forward-thinking organisation committed to solving employability challenges Your work directly contributes to bridging the skills gap and transforming lives Innovation and Growth Contribute to our exciting transition from services to products Shape the future of our skilling platform and impact Indian youth positively Collaborative Environment Work alongside talented professionals across multiple locations Our diverse teams foster creativity and learning Entrepreneurial Spirit Intellismith encourages fresh ideas and entrepreneurial thinking Your voice matters here As a leading outsourcing partners we are hiring an End User Computing EUC Specialist to be deployed at our client site which is a technology consulting and services company with over 11 800 employees in 33 locations worldwide More than 130 leading enterprises depend on their expertise to become more innovative agile and competitive They specialize in creating designing engineering marketing and managing digital products and experiences for fast-growing companies aiming to innovate quickly and effectively Note This is a C2H positionJob Details Experience Required 8-10 years of experience Qualifications BE B Tech Graduation in computer science or related field Location Hyderabad Salary Bracket Max upto 18 LPA Notice Period Immediate to 15 days Candidates with a notice period of less than 30 days are preferred Shift Day Shift Mandatory Skills AD GPO Application Debugging Application Configuration COTS Windows Administration Azure Remote Apps Desktops Network Fundamentals Intune App Packaging PKI Azure PowerShell Scripting W365 Troubleshooting Skills Communication Responsibilities Oversee Intune Azure AD Group Policy VDI Remote Apps Packaging and public key infrastructure Lead and mentor a team of EUC specialists providing guidance coaching and technical expertise Foster a collaborative and customer-focused team culture that promotes innovation and continuous improvement Oversee the management and maintenance of desktops laptops and other end-user devices across the organization Develop and enforce standards for hardware operating systems software applications and configurations Manage relationships with EUC technology vendors service providers and contractors Proven track record of successfully leading EUC initiatives driving innovation and delivering results that meet business objectives Advanced printer peripheral device setup troubleshooting Provide escalated technical support to users of desktops and laptops printers Google Suite and Bomgar Configure troubleshoot Operating Systems and Office Applications Perform direct hands-on problem resolution and escalation management for end-user troubles application service interruptions and issues Extensive diagnostic information gathering troubleshooting problem analysis and resolution Mobile Device Management MFA Configuration in End-user Systems Microsoft O365 One Drive SharePoint Digital Certificates configuration on end-user systems Installing and Configuring VPNs on end-user systems Troubleshooting basic network-related issues and WIFI issues Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Troubleshooting network connectivity in a LAN WAN environment Requesting and coordinating vendor support Install upgrade support and troubleshoot Windows 11 and Microsoft Office versions and other authorized desktop applications Resolved system-related problems software installations antivirus updates and other tasks as required