Urgent Customer Interaction Intern

7 days ago


Gurgaon, Haryana, India Divine Hindu Full time
Job Description

Internship: Customer Interaction Intern

Location: Sector 27, Gurugram (Work From Office)
Duration: 36 Months | Paid Internship (Stipend 10,000)
Timings: 9:00 AM 6:30 PM, MondaySaturday
Joining: Immediate joining

About the Role

As a Customer Interaction Intern, youll be the first point of contact for customers across calls, WhatsApp, and email. Youll handle queries, order tracking, and ensure every interaction leaves customers with a great brand experience.

Responsibilities

- Handle inbound/outbound calls, WhatsApp, and email queries
- Manage orders, returns, and refunds via Shopify and CRM tools
- Coordinate with warehouse/logistics teams for resolutions
- Maintain accurate customer records and feedback

Requirements

- Strong communication skills (English & Hindi)
- Comfortable with customer-facing roles; prior experience a plus
- Proactive, empathetic, and detail-oriented

Apply at: [Confidential Information]
Subject Line: Application Customer Interaction Intern

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