US International Customer Service
18 hours ago
Key Responsibilities:
- Handle inbound/outbound customer interactions through voice, email, and/or chat.
- Assist with order status, product or service inquiries, account issues, billing, complaints, and returns.
- Deliver prompt and accurate solutions while maintaining high standards of customer satisfaction.
- Ensure clear documentation of customer interactions and resolutions in CRM systems (e.g., Zendesk, Salesforce).
- Follow company guidelines and compliance standards specific to US/UK markets (e.g., GDPR, data protection, etc.).
- Escalate complex or unresolved queries to higher support levels or internal teams as needed.
- Achieve performance KPIs such as AHT (Average Handling Time), FCR (First Contact Resolution), and CSAT (Customer Satisfaction Score).
- Provide feedback on recurring customer issues and assist in improving support processes.
Eligibility Criteria:
- Education: Minimum HSC (12th Pass); Graduation preferred
- Experience: 13 years in international customer service (supporting US and/or UK markets)
- Communication: Excellent written and spoken English with a neutral or slight UK/US accent
- Technical Skills: Familiarity with CRM tools (Zendesk, Salesforce, Freshdesk, etc.) and ticketing systems
- Typing Speed: Minimum 3035 WPM with accuracy
-
Customer Service Associate
2 days ago
Gurgaon, Haryana, India Cubnet service Full time ₹ 3,00,000 - ₹ 3,70,000 per yearCustomer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...
-
International Customer Service
2 days ago
Gurgaon, Haryana, India People Staffing Full time ₹ 5,00,000 - ₹ 10,00,000 per yearJob Description Key Deliverables:Provide technical assistance to global customers via calls Resolve product or service-related issues promptly Maintain accurate logs of customer interactions and solutions Ensure high-quality service delivery within defined SLAs Role Responsibilities:Handle inbound calls for technical troubleshooting Document...
-
US Sales Intern
3 days ago
Gurgaon, Haryana, India Nitro Commerce Full timeJob DescriptionCompany DescriptionNitro Commerce is revolutionizing India&aposs e-commerce market with AI-powered MarTech solutions tailored for D2C brands. With a decade of experience in crafting cutting-edge solutions, we understand the unique challenges faced by India&aposs leading commerce brands. Our innovative tools help brands overcome obstacles such...
-
International Customer Service
2 days ago
Gurgaon, Haryana, India People Staffing Full time ₹ 5,00,000 - ₹ 10,00,000 per yearJob Description Key Deliverables:Handle inbound customer queries via international voice process Provide effective technical troubleshooting and support Ensure timely resolution of service or product issues Maintain detailed call records and update CRM tools Role Responsibilities:Deliver excellent customer experience in rotational shifts ...
-
Intern US SaaS
6 hours ago
Gurgaon, Haryana, India Nitro Commerce Full time ₹ 25,000 - ₹ 28,00,000 per yearNIGHT SHIFT (5PM-2AM)Stipend: 25K MonthlyCompany DescriptionNitro Commerce is revolutionizing India's e-commerce market with AI-powered MarTech solutions tailored for D2C brands. With a decade of experience in crafting cutting-edge solutions, we understand the unique challenges faced by India's leading commerce brands. Our innovative tools help brands...
-
International Customer Service Advocate
19 hours ago
Gurgaon, Haryana, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 30,00,000Job Opportunity: International Customer Support Specialist">Job DescriptionWe are seeking a highly skilled and experienced International Customer Support Specialist to join our team. As a key member of our customer support function, you will be responsible for providing exceptional customer service to our international clients via email, phone, live chat,...
-
11/09/2025 US International Customer Care
18 hours ago
Gurgaon, Haryana, India Smart Vision Consultancy Services Full timeJob DescriptionKey Responsibilities:- Provide outstanding customer support to US and UK clients via phone, email, live chat, and other digital platforms.- Handle inquiries related to product information, order status, returns, refunds, technical issues, and account management.- Resolve customer complaints and issues with professionalism and efficiency,...
-
Customer Service
3 days ago
Gurgaon, Haryana, India Adecco Group Full time US$ 40,000 - US$ 80,000 per yearUrgent hiring for Customer ServiceShare CV OR Call Job Location _ Gurgaon Sec 54Job ResponsibilitiesMaintaining a positive, empathetic, and professional attitude toward customers at all times.Serves customers by providing product and service information and resolving product and service problems.Attracts potential customers by answering product and service...
-
International Customer Service Professional
4 days ago
Gurgaon, Haryana, India beBeecustomerService Full time ₹ 7,00,000Customer Service Representative Job OpportunityWe are seeking a highly skilled Customer Service Representative to join our team. This is an excellent chance for both fresh graduates and experienced candidates with strong communication skills to grow their careers.This role requires flexibility with shifts and offers a competitive salary package, which...
-
Gurgaon, Haryana, India Policybazaar Full time ₹ 1,04,000 - ₹ 1,30,878 per yearHiring for International/Domestic Customer ServiceLocation: Gurugram, HaryanaContact person- HR Anushika - Whatsapp your resume to CTC: LPA + IncentivesEducation: Graduation requiredJob Summary:We are looking for International Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients,...
