Customer Service

2 weeks ago

Gurgaon, Haryana, India Adecco Group Full time US$ 40,000 - US$ 80,000 per year

Urgent hiring for Customer Service

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Job Location _ Gurgaon Sec 54

Job Responsibilities

  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  2. Serves customers by providing product and service information and resolving product and service problems.

  3. Attracts potential customers by answering product and service questions and suggesting information about other products and services.

  4. Knowing our products inside and out so that you can answer questions.

  5. Handling queries from international customers on call, Email & Social Media.

  6. Candidate should be flexible to work in rotational shifts, specifically US timelines.

  7. Candidate with experience of providing support to international customers on call or chat process will be preferred

  8. Proven work experience of Customer interactions.

  9. Hands on experience with MS Office and internet research

  10. In-dept understanding of customer service practices

  11. Excellent written and verbal communication skills in English

  12. Teamwork and motivational skills\Ability to handle multiple tasks, work in a fast- paced environment and meet deadlines.

  13. Good follow up skills

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