Customer Relationship Manager
4 weeks ago
Job Summary We are seeking a highly motivated and organized Customer Relationship Manager CRM to join our team The CRM will be responsible for building and maintaining strong relationships with our customers managing customer data addressing complaints and ensuring outstanding customer satisfaction This role is key to enhancing customer retention and supporting overall business growth by providing excellent after-sales service and fostering long-term loyalty Key Responsibilities Develop and maintain strong positive relationships with customers to drive retention and loyalty Serve as the primary point of contact for customer inquiries feedback order follow-ups complaints and reviews Collect manage and analyze customer data to improve service quality and customer satisfaction Collaborate closely with sales production and logistics teams to ensure smooth order processing and delivery Proactively identify and resolve customer issues ensuring timely and satisfactory resolutions Monitor customer feedback and market trends to provide insights for product and service improvements Support sales efforts by identifying opportunities for upselling and cross-selling to existing customers Maintain organized records of customer interactions orders complaints and feedback using CRM tools or systems Implement customer retention initiatives and loyalty programs tailored to our industry Provide regular reports on customer status issues and opportunities to management Qualifications Proven experience in customer relationship management preferably in manufacturing or B2B sectors Strong communication and interpersonal skills with the ability to handle customer complaints diplomatically Excellent organizational and data management skills Ability to collaborate across departments and manage multiple tasks efficiently Problem-solving mindset with a focus on customer satisfaction Familiarity with CRM software and tools is desirable Bachelor s degree in Business Marketing or related field is preferred What We Offer Opportunity to work in a dynamic manufacturing environment Collaborative and supportive team culture Competitive salary and benefits Growth and career advancement opportunities Job Type Full-time Pay 12 000 00 - 15 000 00 per month Benefits Provident Fund Work from home Work Location Remote Speak with the employer 91 9034924063
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Customer Relationship Manager
2 weeks ago
Karnal, HR, IN Sarthak Biotech Private Limited Full timeWe are seeking a Customer Relationship Management CRM Executive to join our team The ideal candidate will be a female professional responsible for managing and nurturing relationships with our clients This role focuses on improving customer satisfaction retention and loyalty through effective communication and support Key Responsibilities Customer...
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Customer Relationship Manager
2 weeks ago
Panchkula, HR, IN Upcountry Decor Pvt LTD Full timeJob Title CRM Executive Customer Relationship Manager About Us Upcountry Decor Pvt Ltd is a growing Turnkey Construction Project Management Consultancy company delivering end-to-end solutions in construction interiors and project execution We work with reputed architects corporates and clients across sectors ensuring quality transparency and timely delivery...
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Customer Relationship Executive
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Panchkula, HR, IN Ultrapolis Lifesciences Private Limited Full timeLocation Ultrapolis Lifesciences Pvt Ltd Plot No 345 1st Floor Industrial Area Phase-2 Panchkula Haryana - 134114 Employment Type Full-Time Salary 10 000 - 20 000 per month based on experience skills About Us Ultrapolis Lifesciences Pvt Ltd is a fast-growing pharmaceutical company dedicated to delivering quality healthcare solutions We are seeking a Customer...
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Customer Relationship Executive
1 day ago
Sonipat, HR, IN Shapes Products Private Limited Full timeHiring- CRE Customer Relationship Executive Female Salary- 20-25k per month Experience- 3-4years - Preferred Manufacturing Industry Experience - Follow-up Payment with Sales Team and customers - Manage Incoming calls emails and correspondence - Strong organizational and multitasking abilities - Preparing reports spread sheet - Tracking Shipping Documents -...
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Cro (customer Relationship Officer)
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Hisar, HR, IN AHUJA GLASS Full timeJob Summary We are looking for motivated and customer-focused Sales Executives Client Relationship Executives CREs to join our growing team The role involves remote field sales allowing you to work from your hometown across Haryana or Delhi NCR You will be responsible for promoting our glass and interior products building client relationships and achieving...
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Customer Relationship Manager
3 days ago
Cannanore, KL, IN Ideal Decor Home Private Limited Full timeJob description Customer Relationship Manager - Duties and Responsibilities 1 Customer Engagement Relationship Building Build and maintain strong long-term relationships with existing and new customers Ensure a high level of customer satisfaction through personalized service and timely communication Handle customer queries feedback and complaints promptly...
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Customer Relationship Manager
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Kakinada, AP, IN NS TAX CONSULTANCY Full time- Customer Relationship Manager Company NS Tax Consultancy Job Location Kakinada Andhra Pradesh India About Us NS Tax Consultancy is a trusted firm providing comprehensive taxation compliance and financial advisory services We are committed to delivering reliable client-focused solutions to individuals and businesses Role Customer Relationship Manager CRM We...
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Customer Relationship Manager
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Bhilwara, RJ, IN SRS SUITINGS LTD Full timeAbout Us At SRS we value long-term relationships and believe that customer satisfaction is the foundation of growth We are seeking a dedicated and experienced woman professional aged 30 to join us as a CRM Executive who can bring maturity empathy and strong communication skills to manage and enhance client relationships Key Responsibilities 1 Manage customer...
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Customer Relationship Manager
2 weeks ago
Sivaganga, TN, IN UDHAYAM TEXTILES PVT LTD Full timeThe Customer Relationship Manager CRM is responsible for building and maintaining long-term relationships with customers to enhance their satisfaction loyalty and retention This role involves understanding customer needs ensuring excellent service delivery and developing strategies to improve the overall customer experience The CRM acts as a liaison between...
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Customer Relationship Manager
2 weeks ago
Kottayam, KL, IN Ather Space - Electric Scooter Full timeKey Responsibilities 1 Customer Engagement Relationship Management Build and maintain long-term relationships with customers Act as the main point of contact for all customer queries and concerns Ensure timely communication and follow-up with customers post-sales or service Manage customer databases and ensure accurate contact details and history 2 Complaint...
