Customer Service Representative
19 hours ago
Job Description Job Title: Customer Service Representative. Location: Iscon Elegance, Prahlad Nagar, Ahmedabad, Gujarat 380015. Shift Timing: 6:30 PM 3:30 AM (India Standard Time). Working Days: Monday to Friday. About Company Our client offers modular kitchen and interior solutions, combining design, quality products, and installation services. They focus on in-home consultations, custom kitchen designs, and project execution. As a Customer Service Representative, you will be the frontline support connecting customers with our design, sales, and installation teams during evening/night hours, ensuring customer satisfaction and timely resolution of queries. Key Responsibilities Receive and respond to inbound client queries related to kitchen designs, consultations, product specifications, pricing, installations, and after-sales service. Follow up on leads and client inquiries generated during evening hours; coordinate with the sales/design team to set up in-home visits or consultations. Provide accurate information about Express Kitchens product offerings, pricing, promotions, and service terms. Log support tickets or requests, escalate issues to design, operations, or installation teams, and track resolution until closure. Maintain CRM or client database with up-to-date interaction records, feedback, and status updates. Assist clients over calls, email, or chat in a polite, professional manner during off-hours. Collaborate with on-ground teams (designers, installation, operations) for smooth handoffs and ensure client expectations are met. Identify recurring customer issues or feedback and propose process improvements to enhance client support. Skills & Competencies Excellent verbal and written communication skills in English . Strong listening and customer empathy. Ability to remain calm under pressure and resolve issues effectively. Basic computer skills: CRM tools, MS Office, email, chat platforms. Problem-solving aptitude and attention to detail. Work ethic and reliability in working night shifts. Eligibility & Qualifications Education: Bachelor's degree (any discipline). Experience: Minimum 2 years of experience in customer service. Willingness to work in the 6:30 PM to 3:30 AM shift. Ability to work independently and in a team. Comfortable handling multiple calls and tasks simultaneously. Why Join Us Be part of a growing modular interiors brand. Opportunity to learn product knowledge, client handling, and internal coordination. How to Apply: Send your resume to [Confidential Information] or WhatsApp at +91 6355072632. #HiringNow #CustomerService #CustomerSupport #CustomerCare #NightShiftJobs #USShift #AhmedabadJobs #WeAreHiring #BPOJobs #CRMJobs #CustomerExperience #ApplyNow #CareerOpportunity #InternationalProcess #VoiceProcess
-
Customer Service Representative
1 week ago
Ahmedabad, Gujarat, India, Gujarat the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth. Role Description This is a full-time on-site role as a Customer Delight...
-
Customer Service Representative
1 week ago
Ahmedabad, India the EleFant Full timeCompany DescriptionEleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth.Role DescriptionThis is a full-time on-site role as a Customer Delight...
-
Customer Service Representative
1 week ago
Ahmedabad, India the EleFant Full timeCompany DescriptionEleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth.Role DescriptionThis is a full-time on-site role as a Customer Delight...
-
Customer Service Representative
1 week ago
Ahmedabad, India the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth. Role Description This is a full-time on-site role as a Customer Delight...
-
Customer Service Representative
1 week ago
Ahmedabad, India the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth. Role Description This is a full-time on-site role as a Customer Delight...
-
Customer Service Representative
1 week ago
ahmedabad, India the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth. Role Description This is a full-time on-site role as a Customer Delight...
-
Customer Service Representative
1 week ago
Ahmedabad, India the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth. Role Description This is a full-time on-site role as a Customer Delight...
-
Customer Service Representative
1 week ago
Ahmedabad, India the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth. Role Description This is a full-time on-site role as a Customer Delight...
-
Customer Service Representative
1 week ago
India Bloom Consulting Services Full time**Customer Service Representative ( Job ID : 000000340 )**: NA Experience **0 - year** Offered Salary Notice Period **Not Disclosed** - Customer Service Representative - Job Location: Andheri West, Mumbai - Desired Education: Graduation not mandatory Experience - Freshers **Job Description**: - Remote video monitoring. - Maintain Logbook. - To...
-
Customer Service Representative
4 weeks ago
India HR Hai Full timeJob Description Company Description HR Hai is transforming recruitment with its AI-driven talent platform designed to make hiring faster, smarter, and more meaningful. Our platform provides candidates with an effortless and intuitive profile creation experience, while companies benefit from intelligent matching that goes beyond keywords, aligning skills,...
