Deputy Manager

About VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organisation a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS India In 2009 VOIS started operating in India and now has established global delivery centres in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more - Bachelor s degree in Management Information Systems MIS or Computer Science Pega Senior System Architect Certification 3-5 years of experience working on different Pega projects creating designs and developing implementations of Pega multi-process applications Strong Design and implementation Skills Strong knowledge of Pega application design and development best practices Track record of successful Pega application implementations that meet user needs Qualified candidates must also have a strong aptitude for analytical concepts oral and written communication skills teamwork abilities integrity and relationship-building skills Relevant Experience 3 years of experience working on different Pega projects developing implementations of Pega multi-process applications At least one Project should be starting from greenfield from scratch up until PROD go live incl Performance tuning Telco domain knowledge is a plus PegaCall and CTI integration Genesys General IT skills such as Java programming Unix shell scripting Oracle DB SQL scripting Weblogic general application server concepts Preferred Experience Must have acted as SSA on at least one previous Pega project Must have excellent working knowledge of Pega version 7 x Must have solid foundation of developer level general IT Knowledge Oracle DBs SQL Unix integration protocols Ability to communicate effectively especially in an onsite offshore setup Excellent analytical skills able to understand complex software systems VOIS Equal Opportunity Employer Commitment VOIS is proud to be an Equal Employment Opportunity Employer We celebrate differences and we welcome and value diverse people and insights We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society We do not discriminate based on age colour gender including pregnancy childbirth or related medical conditions gender identity gender expression national origin race religion sexual orientation status as an individual with a disability or other applicable legally protected characteristics As a result of living and breathing our commitment our employees have helped us get certified as a Great Place to Work in India for four years running We have been also highlighted among the Top 10 Best Workplaces for Millennials Equity and Inclusion Top 50 Best Workplaces for Women Top 25 Best Workplaces in IT IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024 These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do By joining us you are part of our commitment We look forward to welcoming you into our family which represents a variety of cultures backgrounds perspectives and skills Apply now and we ll be in touch Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey