Lead - Tech Support (Apply Now)
7 days ago
Job Description What will you do - Lead & Mentor Guide a team of Tech Support Engineers, setting best practices for diagnosing, resolving, and documenting technical issues. - Troubleshoot & Resolve Analyze and troubleshoot complex software, API, and system-related issues, ensuring seamless customer experiences. - Optimize Support Operations Develop automated tools, scripts, and dashboards to improve troubleshooting efficiency and proactive issue resolution. - Collaborate Cross-Functionally Work closely with Engineering, Product, and Customer Success teams to escalate unresolved issues and drive product enhancements. - Drive Continuous Improvement Identify recurring issues, implement solutions at scale, and contribute to Spyne's AI-powered Auto Retail innovations. What you must have Education & Experience - BTech/BS/MS in Computer Science, Engineering, or a related field. - 5-8 years of experience in Technical Support, System Administration, DevOps, or Software Engineering roles. Technical Expertise - Proficiency in troubleshooting APIs, databases (SQL/NoSQL), cloud-based infrastructure (AWS), and system performance issues. - Hands-on experience with scripting (Python, Bash, or Node.js) to automate support processes. - Strong understanding of ElasticSearch, REST APIs, and distributed systems. - Familiarity with Git, CI/CD pipelines, and deployment systems in an Agile environment. Problem-Solving & Collaboration - Strong command over troubleshooting methodologies, root cause analysis, and proactive issue resolution. - Excellent analytical, communication, and stakeholder management skills. - Ability to collaborate across Engineering, Product, and Customer Success teams to enhance the support experience. Work Setup & Mindset - Comfortable working in a high-performance, in-office environment with a customer-first mindset. - Ability to work in rotational shifts
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Gurugram, India THR Consultants Full timeJob Description Job Overview We are hiring Customer Success Associates for the Vivint Tech Support Chat Process at Transcom. This is a non-voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have strong command of the English language and at least 6 months of international process...
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▷ Apply Now: Manager RTR
5 days ago
Gurugram, Gurugram, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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Urgent! Perception Tech Lead-MR
4 weeks ago
Gurugram, Gurugram, India Novus Hi-Tech Full timeJob Description I. Hiring specifications Job Purpose: As a Perception Technical Lead, you will play a pivotal role in advancing the capabilities of our autonomous mobile robot systems. This role requires a deep understanding of computer vision, sensor fusion, and machine learning techniques to enable robots to perceive and navigate their environment...
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Gurugram, India Samarth Care Full timeSeeking HR Trailblazers to enable Touch+Tech mission at SamarthSamarth Eldercare is expanding with purpose, and we want HR talent with energy, creativity, and a love for technology. Join our Gurgaon team and help us deliver compassionate care for client in 33 countries and 350 Indian cities, backed by smart, paperless, AI-powered HR processes!If you are...
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Gurugram, India Samarth Care Full timeSeeking HR Trailblazers to enable Touch+Tech mission at SamarthSamarth Eldercare is expanding with purpose, and we want HR talent with energy, creativity, and a love for technology. Join our Gurgaon team and help us deliver compassionate care for client in 33 countries and 350 Indian cities, backed by smart, paperless, AI-powered HR processes!If you are...
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Gurugram, India Samarth Care Full timeSeeking HR Trailblazers to enable Touch+Tech mission at SamarthSamarth Eldercare is expanding with purpose, and we want HR talent with energy, creativity, and a love for technology. Join our Gurgaon team and help us deliver compassionate care for client in 33 countries and 350 Indian cities, backed by smart, paperless, AI-powered HR processes!If you are...
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Gurugram, India Samarth Care Full timeSeeking HR Trailblazers to enable Touch+Tech mission at Samarth Samarth Eldercare is expanding with purpose, and we want HR talent with energy, creativity, and a love for technology. Join our Gurgaon team and help us deliver compassionate care for client in 33 countries and 350 Indian cities, backed by smart, paperless, AI-powered HR processes! If you are...
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Development Geologists
2 weeks ago
Gurugram, Gurugram, India Cairn Oil and Gas Full timeJob Description Vedanta is a $30bn revenue and $10bn in profit organization and further plans to invest $20bn in 4-5 years time in the expansion of their brown field and some green field capacity of Oil & Gas, Renewable energy, display glass, semiconductor, mining, and smelting. Cairn Oil & Gas, Vedanta Ltd. is the largest private oil and gas exploration and...
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Java Tech Lead
4 weeks ago
Gurugram, India TechPoppy Full timeDescription :Job Title : Tech LeadExperience : 5+ yearsLocation : GurugramFinal round would be F2FRole Overview :We are looking for an experienced Engineering Manager / Tech Lead to drive project delivery, manage high-performing teams, and ensure technical excellence. The role involves leading engineering projects end-to-end, shaping strategy, working...
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▷ (Apply Now) Trend micro support
2 weeks ago
Gurugram, Gurugram, India MindPec Solutions Full timeJob Description We are seeking a qualified vendor to provide a Trend Micro support resource to support our IT Security operations. The ideal candidate will play a critical role in the modernization of our endpoint management, including automation, security compliance, and device lifecycle management. Key Responsibilities: - Day-to-day monitoring,...
