▷ (Apply Now) Trend micro support

2 weeks ago


Gurugram Gurugram India MindPec Solutions Full time

Job Description We are seeking a qualified vendor to provide a Trend Micro support resource to support our IT Security operations. The ideal candidate will play a critical role in the modernization of our endpoint management, including automation, security compliance, and device lifecycle management. Key Responsibilities: - Day-to-day monitoring, troubleshooting, and maintenance of Trend Micro products (Vision One, CREM, E-mail security etc.). - Threat detection and remediation with complete ownership. - Regular Policy review, re-configuration, and fine tuning as per industry best practices along with OEM and Japan insights. - Regular Patch and signature updates. - Coordination with Trend Micro TAM and support team for critical & escalated issues then apply the suggested fix. - Log review and daily/weekly/monthly report generation then share with respective operating companies. Do setup meetings for further explanation/action until remediation & final issue closure. - Coordination with all Panasonic domain companies. - Maintain Weekly status reports, Incident, and request resolution logs & Configuration change documentation.



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