Academic Operations Manager

4 weeks ago

Bengaluru India Newton School Full time

Job Description

About Newton School

Come be part of a rocketship that's creating a massive impact in the world of education

On one side you have over a million college graduates every year with barely 5% employability rates and on the other side, there are thousands of companies struggling to find talent. Newton School aims to bridge this massive gap through it's personalised learning platform. We are building an online Institute and solving the deep problem of employability of graduates.

We have a strong core team consisting of alumni from IIT's and IIM's, having several years of industry experience in companies like Unacademy, Inmobi, Ola, Microsoft - among others. On this mission, we are backed by some of the most respected investors around the world, - RTP Global, Nexus Venture Partners and a slew of angel investors including CRED's Kunal Shah, Flipkart's Kalyan Krishnamoorthy, Unacademy and Razorpay founders, Udaan's Sujeet Kumar among others.

Role

We're looking for an Academic Operations Manager to drive university-level operations and stakeholder success across our partner campuses. This role is critical to ensuring high-quality execution of our academic programs by owning relationships across university departments including academic leadership, faculty, admin, and senior management.

Key Responsibilities

- Manage end-to-end operations for offline programs, including LMS, communication channels, and learning tools.
- Oversee scheduling, academic calendars, examination processes, and assessment logistics.
- Act as the primary liaison with the university for coordination, reporting, and approvals.
- Coordinate with faculty, mentors, and industry partners for smooth delivery of sessions and events
- Manage onboarding of students and faculty to platforms, tools, and systems.
- Support program delivery by ensuring timely communication of policies, guidelines, study materials etc to students.
- Generate reports and dashboards to track academic and operational performance.
- Drive continuous improvement in learning operations through process optimization and feedback.

Who You Are

- 36 years of relevant work experience in stakeholder management, program operations, higher education, or customer success roles.
- Experience working with or within universities/colleges is strongly preferred.
- Strong interpersonal and relationship-building skills; able to navigate complex stakeholder dynamics with maturity and professionalism.
- Excellent verbal and written communication.
- Highly proactive, reliable, and outcomes-oriented.
- Prior experience leading or mentoring a team is a strong advantage

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