Academic Operations Manager

1 week ago

Bengaluru, India Newton School Full time

Job Description We re looking for anAcademic Operations Managerto drive university-level operations and stakeholder success across our partner campuses. This role is critical to ensuring high-quality execution of our academic programs by owning relationships across university departments including academic leadership, faculty, admin, and senior management. Key Responsibilities: - Manage end-to-end operations for offline programs, including LMS, communication channels, and learning tools. - Oversee scheduling, academic calendars, examination processes, and assessment logistics. - Act as the primary liaison with the university for coordination, reporting, and approvals. - Coordinate with faculty, mentors, and industry partners for smooth delivery of sessions and events - Manage onboarding of students and faculty to platforms, tools, and systems. - Support program delivery by ensuring timely communication of policies, guidelines, study materials etc to students. - Generate reports and dashboards to track academic and operational performance. Drive continuous improvement in learning operations through process optimization and feedback. Who You Are: - 3 6 years of relevant work experience in stakeholder management, program operations, higher education, or customer success roles. - Experience working with or within universities/colleges is strongly preferred. - Strong interpersonal and relationship-building skills; able to navigate complex stakeholder dynamics with maturity and professionalism. - Excellent verbal and written communication. - Highly proactive, reliable, and outcomes-oriented. - Prior experience leading or mentoring a team is a strong advantage

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