Operations Manager

7 days ago


Chennai, Tamil Nadu, India Movate Technologies Full time
Job Description

- Planning & Executing the supply chain management process including but not limited to hiring & Training, operations, career progression and retention of the employees
- Manage performance of the team
- Deliver on SLA commitments based on the contract
- Meet and exceed customer satisfaction goals
- Daily/Weekly/Monthly/Quarterly reporting of SLA performance
- Proactive management of business/operations trends
- Forecasting business volume & capacity planning
- Formulate continuous improvement plan
- Coordinate with IT team to fix all IT related issues for the team

Client Management:

- Ensure client management with 100 referenceable customers
- Daily/Weekly/Monthly/Quarterly operations and business reviews with stakeholders
- Set and manage client expectations
- Identify potential new business opportunities
- To take complete ownership of the cases and to take feedback on negative surveys
- To handle deviations and carry out risk analysis

Quality Management

- Create and improve process guidelines and framework
- Drive adherence and compliance to organizational / quality standards
- Formulate action plans for consistent service delivery quality
- Create preventive and corrective action plans on customer or Client comments /feedback

Operations Management

- Set and review KRA's for the team, align their goals to the overall objectives of the organization / client
- Daily/Weekly/Monthly/Quarterly operations review with internal and external stakeholders
- Capacity / Resource planning and management
- Liaison with cross functions across the organization addressing the needs of the team members
- To own corporate initiatives aimed at operational improvement (SIP/Best practices/Audit documentation etc.)
- Business continuity planning & risk management
- Create, generate and publish reports with the help of MS office tools

Skill Development:

- Addressing skill gaps in Product / Process / Technology / Communication
- Mentor Leads & Managers
- Plan relevant training programs working with respective groups

Project Revenue & Cost Management

- To manage revenue & cost management
- Operate on planned budget
- Resource planning (People / IT)
  • Operations Manager

    1 week ago


    Chennai, Tamil Nadu, India beBeeManager Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OpportunityAn Operations Manager plays a crucial role in the successful operation of an organization. They develop and implement effective strategies to achieve business objectives, reporting directly to higher management.Key Responsibilities:Developing and implementing operational strategies to meet business goals.Assisting senior executives and the...

  • IT Operations Manager

    2 weeks ago


    Chennai, Tamil Nadu, India beBeeManagement Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Title: IT Operations ManagerThe IT Operations Manager is a critical role that oversees the day-to-day operations of the IT department. This position involves managing IT infrastructure, ensuring availability and reliability of IT systems, and leading a team of IT professionals.This role requires strong technical expertise, excellent leadership skills,...

  • Operations Manager

    2 weeks ago


    Chennai, Tamil Nadu, India Chai Waale Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Hiring for Chai Waale (CHENNAI)Role OverviewWe are seeking a highly motivated and detail-oriented Assistant Operations Executive to join our operations team at Chai Waale in Chennai. The ideal candidate should have 1 to 2 years of experience in operations management, with a focus on supporting day-to-day operational activities, streamlining processes, and...

  • Operations Manager

    2 weeks ago


    Chennai, Tamil Nadu, India beBeeOperations Full time ₹ 15,00,000 - ₹ 28,00,000

    Operations and Process Management Specialist\The Operations and Process Management Specialist is responsible for ensuring that all operational activities are carried out in accordance with established procedures and standards.\\Ensure adherence to standard operating procedures (SOPs) and maintain a thorough understanding of processes, systems, and...

  • Operation Manager

    2 weeks ago


    Chennai, Tamil Nadu, India ePlane co Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesOversee and manage end-to-end drone service operations across multiple locations.Develop and implement Standard Operating Procedures (SOPs) for drone deployment, safety, and maintenance.Plan, schedule, and allocate resources (pilots, equipment, and drones) to meet project deadlines.Ensure compliance with DGCA/aviation regulations, safety...

  • Operations Manager

    7 days ago


    Chennai, Tamil Nadu, India beBeeManagement Full time ₹ 8,00,000 - ₹ 12,00,000

    Operations Manager Job SummaryThe Operations Manager will oversee the day-to-day activities of our organization, ensuring that projects are completed on time and within budget. This is a leadership role that requires strong communication and interpersonal skills.Key Responsibilities:Manage daily operations to ensure efficiency and productivityLead a team of...

  • Operations Manager

    1 week ago


    Chennai, Tamil Nadu, India Tag E Services Pvt Ltd Full time ₹ 50,000 - ₹ 5,00,000 per year

    An Operations Manager in Healthcare oversees the administrative and operational functions of a healthcare facility (hospital, clinic, nursing home, or medical office) to ensure efficient delivery of patient care, compliance with healthcare regulations, and smooth day-to-day operations. Their role combines healthcare knowledge with operational expertise....

  • Operations Manager

    1 week ago


    Chennai, Tamil Nadu, India Straive Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position: Operations ManagerTiming: US ShiftLocation: RemoteStraive is seeking a dynamic and strategic Operations Manager to support our billing and invoice operations and ensure alignment with evolving business needs and growth targets. This individual will be a critical player in monitoring and reporting on financial spend across all global operations and...

  • Operations Manager

    1 week ago


    Chennai, Tamil Nadu, India beBeeOperations Full time ₹ 60,00,000 - ₹ 80,00,000

    Workplace Cluster Operations ManagerThe Workplace Cluster Operations Manager plays a pivotal role in overseeing the day-to-day delivery of workplace services. This includes ensuring compliance with standard operating procedures (SOPs) and service level agreements (SLAs). The ideal candidate will be proactive, detail-oriented, and focused on delivering...

  • Operation Manager

    6 days ago


    Chennai, Tamil Nadu, India Rainbow Integrated Multitech Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Must have Security Management ExperienceAbility to manage team of Operation ManagerKnowledge in the Elite Security OperationExp. in Managing Bouncers & VIP GuardsMust have business operation & development skillCt: Ms. Vetri sree) Required Candidate profilePreferably Ex Service man or Police dept (higher rank)Must be Good in English & Tamil...