Customer Support Executive

2 days ago


Hosur TN IN Genxlead Retail Private Ltd(Shyaway) Full time

Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts Manage large Inbound and Outbound calls Provide accurate valid and complete information by using the right methods tools Follow communication procedures guidelines and policies Take an extra mile to engage customers Excellent Communication in Hindi is mandatory Strong phone contact handling skills and active listening Ability to multi-task prioritizes and manages time effectively Customer orientation and ability to adapt respond to different types of characters Proven customer support experience is added advantage Job Types Full-time Permanent Pay 17 000 00 - 22 000 00 per month Benefits Health insurance Leave encashment Provident Fund Schedule Day shift Fixed shift Supplemental Pay Performance bonus Quarterly bonus Education Bachelor s Required Experience Customer Service - Voice Process 1 year Required Language Hindi Required Location Hosur Tamil Nadu Required Work Location In person Expected Start Date 04 08 2025



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