(Apply Now) Customer Support Executive

2 weeks ago


Hosur TN IN Genxlead Retail Private Ltd(Shyaway) Full time

Roles and Responsibilities Handle customer complaints and provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Identify and assess customer s needs to achieve satisfaction Build sustainable relationships and trust with customer accounts Manage large inbound calls Provide accurate valid and complete information by using the right methods tools Follow communication procedures guidelines and policies Take an extra mile to engage customers Qualifications and Experience Graduates from any stream Fresher or 0 to 2 years in customer care English and Malayalam Speaking is preferable Desired Candidate Profile Excellent Communication in Hindi is mandatory Strong phone contact handling skills and active listening Ability to multi-task prioritize and manage time effectively Customer orientation and ability to adapt and respond to different types of Customers Proven customer support experience is an added advantage Job Types Full-time Permanent Fresher Pay 200 000 00 - 270 000 00 per year Benefits Health insurance Leave encashment Provident Fund Ability to commute relocate Hosur Tamil Nadu Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Language English Required Telugu Preferred Kannada Preferred Malayalam Required Location Hosur Tamil Nadu Required Work Location In person



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