Production and Support Engineer
4 weeks ago
Job Description Job Summary: - We are seeking a detail-oriented and proactive Production Support Engineer to join our team. - The ideal candidate will be responsible for end-to-end production support, including issue - analysis, root cause identification, and resolution. This role involves close coordination with - development, support teams, and external stakeholders to ensure the stability and reliability of applications. The candidate should have hands-on experience with MySQL/MongoDB queries, - API testing, and application/server monitoring. Strong analytical, communication, and scripting skills are essential, along with a solid understanding of incident management practices. Prior experience in L1/L2 production support will be a strong advantage. Key Responsibilities: - Responsible for troubleshooting the root cause analysis for production issues, resolve them and maintain the reports. - Responsible for participating in al stages of the product development and support processes - Should be able to work closely and coordinate with the support, development team, and other stakeholders. - Will be responsible for coordinating and following up with external parties for issue resolution. - Will be responsible for analysing and writing MySql/Mongo queries to check and share the logs and also check the issues. - Should be able to analyse application and server alerts, stability trends and work with the development team to get them resolved. - Must have a thorough knowledge of incident management and a holistic view of application - Having prior experience in L1/L2 Production Support will be a bonus point. Additional Skills: - API testing, MongoDB, MySql, NodeJS, Bug Tracking, Scripting and Communication Skills
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Senior Production Support Engineer
2 weeks ago
Gurugram, India PanditJi IT Services and IT Consulting Full timeSr Production support engineer Notice Period - Immediate to Serving Shift Timing - General Timings Requirements: Hands-on Linux experience - Must Logging tool like ELK. - Must Application servers(weblogic/jboss), web servers (nginx/apache web server), - Must Scripting experience (Shell Scripting and Python) - Must Job Description: Monitoring and alerting...
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Product Support Engineer
3 days ago
gurugram, India Overture Rede Full timeRoles and responsibilities :As a product Support Engineer, you will act as software detectives, providing a dynamic serviceidentifying and solving issues within multiple components of critical business systems.You will play a crucial role in ensuring the smooth functioning of the systems and resolving anytechnical glitches that may ariseWorking with...
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Production Support Engineer
2 days ago
Gurugram, India Callisto Talent Solutions Private limited Full timeDescription : Our client is a leading Algo Trading firm specializing in Mid-Frequency Trading across global markets. As part of their rapid expansion, they are looking for a skilled Production Support Engineer to support their trading teams operating on US exchanges.Location : GurugramKey Responsibilities :- Watch and support trading systems to make sure...
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Product Support Engineer
2 weeks ago
Gurugram, India Weekday AI Full timeThis role is for one of Weekday’s clientsMin Experience: 5 yearsLocation: GurgaonJobType: full-time Requirements As an L2 Product Support Engineer , you’ll act as the technical backbone of customer support. You’ll be responsible for resolving escalated issues from L1, analyzing product-related challenges, understanding backend code snippets ,...
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Product Support Engineer
6 days ago
Gurugram, Gurugram, India Loop Subscriptions Full timeJob Description About Loop Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ. We are scaling rapidly, driven by a strong product and exceptional merchant experience. We grew 5x in 2023, 3x in 2024, and are on track for 2.5x growth in 2025. With $10M+ ARR...
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Regional Product Support Engineer
2 weeks ago
Gurugram, India Sidel Full timeRegional Product Support Engineer Contract Type Permanent Country INDIA Location Gurgaon Your opportunity Automation Product Support Expert must secure the operational follow up & technical support of all equipments on the automation side, through the life of the machine. The expert will also ensure that the population of colleagues (FSE, PM, CCM, ASM) in...
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Production Support Engineer
2 weeks ago
Gurugram, India FNZ Group Full timeDescription What would you accomplish as a Production Support Engineer? As an Analyst, your role goes beyond traditional application support. You’ll investigate and resolve complex operational issues affecting critical business processes, ensuring seamless performance across systems and workflows. By analyzing root causes and implementing preventative...
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Product Support Engineer
4 weeks ago
Gurugram, India Exotel Full timeJob Description Role expectations - Installation and configuration of Linux & Packages. - To troubleshoot L0, L1 and L2 issues associated with the product, which could not be resolved by the local IT team at the center. - Knowledge of Telephony ( PRI and VOIP ) - Experience in handling Call Centers. - To resolve the clients queries regarding product Setup or...
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Product Support Engineer
6 hours ago
Gurugram, Haryana, , India Overture Rede Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRoles and responsibilities :As a product Support Engineer, you will act as software detectives, providing a dynamic serviceidentifying and solving issues within multiple components of critical business systems.You will play a crucial role in ensuring the smooth functioning of the systems and resolving anytechnical glitches that may ariseWorking with...
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BaryTech - Java Production Support Engineer
3 weeks ago
Gurugram, India Barycenter Technologies Pvt.Ltd. Full timeAbout the Role : We are seeking an experienced Java Production Support Engineer with strong expertise in IT operations, system reliability, and application support. The ideal candidate will have hands-on experience in Java-based systems, site reliability engineering (SRE) practices, and cloud-native environments. This role requires a proactive approach to...