Production and Support Engineer

This role is for one of Weekday’s clients Min Experience: 5 years Location: Gurgaon JobType: full-time Requirements As an L2 Product Support Engineer, you’ll act as the technical backbone of customer support. You’ll be responsible for resolving escalated issues from L1, analyzing product-related challenges, understanding backend code snippets ,...

Job Description Role expectations - Installation and configuration of Linux & Packages. - To troubleshoot L0, L1 and L2 issues associated with the product, which could not be resolved by the local IT team at the center. - Knowledge of Telephony ( PRI and VOIP ) - Experience in handling Call Centers. - To resolve the clients queries regarding product Setup or...

Roles and responsibilities :As a product Support Engineer, you will act as software detectives, providing a dynamic serviceidentifying and solving issues within multiple components of critical business systems.You will play a crucial role in ensuring the smooth functioning of the systems and resolving anytechnical glitches that may ariseWorking with...

About the Role : We are seeking an experienced Java Production Support Engineer with strong expertise in IT operations, system reliability, and application support. The ideal candidate will have hands-on experience in Java-based systems, site reliability engineering (SRE) practices, and cloud-native environments. This role requires a proactive approach to...

Job Description You will be a member of a critical team who - - Application Support: Ensuring that deployed applications function correctly and efficiently. - Incident & Problem Management: Conducting analysis, investigation, diagnosis, and problem-solving to identify, troubleshoot, and resolve production issues. - Release & Change Management: Supporting...

Job Description Key Responsibilities: - Installation and Configuration: Install and configure Linux systems, packages, and Ameyo software setups at client centers. - Troubleshooting: Resolve L0, L1, and L2 issues related to the product that cannot be handled by the local IT team. - Telephony Support: Manage telephony systems, including PRI and VOIP, and...

Job Description Job description Exotel is the emerging market s leading full stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel s cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies...

Role & responsibilities1) Root cause analysis in case of major/critical breakdowns. Identify the root cause of service issues and implement effective solutions.2) Assisting & Advising mechanics in service complaints resolution in the field.3) Act as a liaison between mechanics and R & D team and enable faster and more reliablecommunication and feedback.4)...

About LoopLoop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ.We are scaling rapidly, driven by a strong product and exceptional merchant experience. We grew 5x in 2023, 3x in 2024, and are on track for 2.5x growth in 2025. With $10M+ ARR built through...

Description :Graviton is a privately funded quantitative trading firm striving for excellence in financial markets research. We are seeking a skilled Support Engineer to be the first line of defence for ensuring the reliability, availability, and performance of our databases, services, and trading support systems. You'll not only monitor, troubleshoot,...