Product Support Engineer

Job Description About Loop Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ. We are scaling rapidly, driven by a strong product and exceptional merchant experience. We grew 5x in 2023, 3x in 2024, and are on track for 2.5x growth in 2025. With $10M+ ARR...

Roles and responsibilities :As a product Support Engineer, you will act as software detectives, providing a dynamic serviceidentifying and solving issues within multiple components of critical business systems.You will play a crucial role in ensuring the smooth functioning of the systems and resolving anytechnical glitches that may ariseWorking with...

Description : Our client is a leading Algo Trading firm specializing in Mid-Frequency Trading across global markets. As part of their rapid expansion, they are looking for a skilled Production Support Engineer to support their trading teams operating on US exchanges.Location : GurugramKey Responsibilities :- Watch and support trading systems to make sure...

Job Description Job Summary: - We are seeking a detail-oriented and proactive Production Support Engineer to join our team. - The ideal candidate will be responsible for end-to-end production support, including issue - analysis, root cause identification, and resolution. This role involves close coordination with - development, support teams, and external...

About Astra: Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests. CTOs and CISOs love Astra because it helps them to achieve continuous security at scale,...

About Astra:Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests.CTOs and CISOs love Astra because it helps them to achieve continuous security at scale,...

This role is for one of Weekday’s clientsMin Experience: 5 yearsLocation: GurgaonJobType: full-time Requirements As an L2 Product Support Engineer , you’ll act as the technical backbone of customer support. You’ll be responsible for resolving escalated issues from L1, analyzing product-related challenges, understanding backend code snippets ,...

**ESSENTIAL JOB** RESPONSIBILITIES**- Understand support ticket (Incidents and Service Requests) requirements and coordinate with reporters for better requirement clarity. - Analyze the support tickets, coordinate with other IT Teams, and provide technical solutions. - Health, Logs & Alerts monitoring of Applications/Servers, analyze for any issues, raise...

Company OverviewJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

Regional Product Support Engineer Contract Type Permanent Country INDIA Location Gurgaon Your opportunity Automation Product Support Expert must secure the operational follow up & technical support of all equipments on the automation side, through the life of the machine. The expert will also ensure that the population of colleagues (FSE, PM, CCM, ASM) in...