Front Office Executive

3 days ago

Udaipur RJ IN goSTOPS Hospitality Full time

KEY RESPONSIBILITIES Guest Services - Greet and welcome guests warmly ensuring high levels of customer satisfaction throughout their Provide accurate information about the property local experiences and goSTOPS community Front Desk Operations - Manage guest check-in and check-out processes efficiently Ensure all registration documents and ID verifications are accurately maintained Communication - Handle phone calls messages and emails redirect queries to appropriate departments Maintain a helpful clear and friendly communication tone with guests and staff Administrative Support - Maintain organized records checklists and documentation logs Prepare spreadsheets and reports for operational and guest service needs Property Management Assistance - Conduct periodic inventory checks and maintain supply records Assist with procurement and restocking of monthly operational supplies Act as the property in-charge during the absence of the Property Manager Food and Beverage Assistance - Assist in serving food and beverages ensuring guest satisfaction and cleanliness of service areas Book-keeping Support - areas Issue invoices and assist in basic financial documentation such as bill checks and petty cash records Cross-Location Travel - Be open to traveling to other goSTOPS properties across South and West India when required

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