Client Relationship Executive

5 days ago


Panchkula HR IN E-Publication Services Pvt Ltd Full time

Profile summary The main goal of this role is to maintain and manage a strong relationship with clients communicate regularly with clients and update them about ongoing services to ensure satisfaction and resolve issues promptly Responsible for retention of existing clients and getting more business from them Responsibilities- Client Communication Effectively manage communication with clients to understand their editorial requirements address inquiries and ensure client satisfaction Relationship Maintenance Cultivate and maintain positive relationships with clients to foster long-term partnerships and enhance the overall client experience Database Management Regularly update and maintain the client database ensuring accurate and current information to facilitate seamless communication and efficient workflow Timely Follow-ups Implement a systematic follow-up process to ensure timely responses to client queries submissions and feedback demonstrating a proactive approach to client needs Negotiating with clients to secure the most attractive prices Qualifications- Education Master in streams like Pharmacy Biotechnology Bioinformatics Zoology Microbiology Agriculture Forensic Science Engineering Arts Humanities Commerce and Management Experience Fresher or Experience Female candidates only Knowledge of the research publication industry Skills required- Excellent communication written verbal Interpersonal and problem-solving skills Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Provident Fund Work Location In person



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